Things you need to know

The Clubcard terms and conditions are listed below. If you have any questions, please contact us.

If you need help understanding any part of this website, please view our Help & FAQs section or contact us.

Clubcard scheme cards include Tesco Customer Clubcard (including Clubcard key fob), Clubcard Plus, Tesco Bank Cards (including Tesco Credit Cards and Tesco Clubcard Pay+ cards) and Colleague Clubcard. Also, relevant Tesco apps include the Tesco Grocery & Clubcard app and any Tesco Clubcard within mobile wallets.

1. Clubcard members must present their Clubcard (either a physical Clubcard or contained within the Tesco app) at the checkout in order to collect points for a transaction in-store. Members who forget to scan their Clubcard in-store may return with their Clubcard and a valid receipt within 14 days to get their missed points manually added and missed Clubcard Prices discount refunded, providing the receipt belongs to the corresponding Clubcard member. Missed Clubcard points and Clubcard Prices refunds may only be claimed for up to 2 receipts per day. Missed Clubcard Prices refunds are only valid for purchases made in UK stores.
 
2. Clubcard members will be required to present their Clubcard or enter their Clubcard number to collect points on purchases made through any transactions out of Tesco stores or tesco.com or Tesco Marketplace
 
3. Points collected from Tesco Bank will be credited to the Clubcard member's account separately to points collected elsewhere.
 
4. Clubcard points collected on additional Clubcard(s) linked to the main Clubcard member's account will be credited to that account.
 
5. To be awarded Clubcard points, members must spend above a certain amount on qualifying products in a single transaction. The number of points awarded may change and will vary depending on the products bought, the amount spent and where the transaction takes place. Full details of how points are awarded can be found in the Collect points section of our website.
 
6. Clubcard points can also be collected with our Clubcard Points Partners, but further terms and conditions may apply. Points Partners are selected brands you can collect Clubcard points with, you can find more information in the Collect points section of our website.
 
7. Points will not be awarded for non-qualifying products, including Esso sites without a Tesco Express shop, carrier bags charges, tobacco or tobacco related products, lottery, stamps, prescription medicines, infant formulae milk, Tesco gift cards, 3rd party gift cards, saving stamps, Tesco Clubcard Plus subscription payment, selected in-store concessions, PayPoint payments or purchases of some Tesco Bank products, bureau de change, Tesco Outlet eBay shop, and alcohol purchases in Northern Ireland. Points will not be awarded for transactions made with a Republic of Ireland Clubcard. Other products may also be excluded from the scheme at the discretion of Tesco.
 
8. Clubcard members can collect a maximum of 30,000 points in any one collection period. From time to time, we may run promotions offering more than 30,000 Clubcard points which will result in your points balance exceeding the maximum points amount. On such occasions, you will be unable to request vouchers instantly and all of your vouchers will be delivered in your next Clubcard statement. We recommend receiving your statement by email rather than by post, to avoid your Clubcard vouchers getting lost in the post.
 
9. Tesco may set a maximum number of points that can be awarded for promotional items where additional points are available. Individual promotions may have different limits as communicated in their purchase conditions. Any participation in promotional offers above and beyond what could objectively be considered consumer behaviour or personal use may be considered as abuse of the scheme.
 
10. Tesco is entitled to remove Clubcard points from member’s accounts at any time, if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value.
 
11. Clubcard points awarded at the time of the transaction or vouchers already issued may be removed or cancelled if Tesco determines that the points were collected in breach of these terms and conditions or were awarded in error. For the avoidance of doubt, any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.
 
12. Points have no value until converted into vouchers. Points are converted into vouchers every quarter and issued with a Clubcard statement. Points can also be turned into vouchers in the Tesco app or online. The current conversion value of points is 1 point is equal to 1 penny.
 
13. Tesco is under no obligation to award Clubcard points for any reason outside of qualifying transactions.

1. These terms and conditions are applicable across the entire Tesco Clubcard scheme and any participation is considered as acceptance. Additional terms and conditions may be in place for optional elements of the scheme. Examples of which include, but are not limited to: Clubcard Christmas Savers, Clubcard Plus, Clubcard Points Partners, Tesco Marketplace and Reward Partners. Clubcard members participating in the optional elements of the scheme will be considered as having accepted the additional terms and conditions.
 
2. The Clubcard account, Clubcard, coupons, vouchers, and points, in whatever form, are issued by and remain the property of Tesco. Tesco may, at any time, terminate, alter, or amend the conditions or operation of the scheme.
 
3. The scheme is UK only. All members of the scheme must have a valid UK address and be aged 18 years or over.
 
4. Members are only entitled to 1 Clubcard account each. Tesco reserves the right to refuse, merge or close additional accounts at any time.
 
5. Clubcard members must keep their personal details updated on their Clubcard accounts. Tesco cannot be held responsible for any loss of points or vouchers incurred as a result of incorrect details. We will delete accounts that haven't accrued any points for 2 years and carried-forward points from a previous statement will expire after 2 years, if the account has not been used within this period. Clubcard accounts that aren’t used for 2 years and accounts with out-of-date details, will be removed and any points or vouchers forfeited.
 
6. The Clubcard is not transferable, cannot be copied and can only be used by the member who is named and registered on the account. Clubcard key fobs may be used by anyone who is resident at the same registered address.
 
7. The Clubcard, coupons and vouchers remain the responsibility of the Clubcard member, as do any security details relating to the account. Tesco cannot be held responsible for any loss arising from the member failing to ensure the safe-keeping of these items.
 
8. Tesco may decline to issue, withdraw or cancel Clubcards, coupons, vouchers and points, in whatever form, and/or remove a member from the scheme if: there is reasonable belief of any abuse or attempted abuse of the scheme, any breach or attempted breach of these terms and conditions and/or those relating to the optional elements of the scheme, any behaviour relating to Clubcard or the Tesco Group that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.
 
9. Clubcards can only be used to collect points on purchases from Tesco, Tesco Marketplace and Clubcard Points Partners who are part of the Clubcard scheme
 
10. The scheme is for personal and consumer use only. Clubcards cannot be used for any business transaction or purpose.
 
11. Clubcard accounts, Clubcards, coupons, points and vouchers cannot be transferred, bought, sold or traded in any way.
 
12. 2 members who are registered and live at the same address may join their Clubcard accounts together. When either member provides or updates information relating to the joint account, they must have the consent of the other member to do so and for us to use this information in accordance with the terms and conditions of the scheme. Tesco cannot be held responsible for any loss to either account member as a result of the other account member providing or updating information relating to the joint account. Joint accounts may be split into single accounts by either member. Any points accrued will be divided based on the Clubcard with which they were originally collected. Tesco will take no responsibility for the allocation of vouchers that have already been issued.
 
13. Members who live outside of the UK will not be eligible for receiving a paper statement, and their statement will be sent to their registered email address. Members who live in the UK may be able to express a preference for their statement and, where we have their consent, other Clubcard mailings, to be sent to their registered email address or mobile phone number. We will endeavour to respect this preference but reserve the right to send these to the member's registered postal address without prior notification to the member. This may be necessary for business or policy reasons, or where there are problems with the registered email address or mobile phone number provided by the member.
 
14. Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any points already accrued. Paper vouchers will continue to work while they remain valid.
 
15. Members may inherit the points and/or the points value of vouchers of a family member who has died by providing us with the membership details of the deceased. If the deceased had Christmas Savers top-up value on their account, we require proof of beneficiary or power of attorney by post or screenshot via WhatsApp.

1. Clubcard vouchers and a statement will be sent to members who have accumulated a minimum of 250 Clubcard points within a collection period.
 
2. The value of Clubcard vouchers given by Tesco and Tesco Bank will be based on the number of points collected by the end of the last day of a collection period. Collection periods may vary.
 
3. Clubcard points that cannot be converted into Clubcard vouchers because they are below the qualifying threshold or points that remain following conversion, will be 'carried forward' as the starting balance(s) for the next collection period.
 
4. Clubcard vouchers are valid for 2 years from date of issue and are accompanied by an expiry date, they cannot be used or reissued after this date. Lost paper vouchers can be accessed in the customer’s Clubcard account or in the voucher section of the Tesco Grocery & Clubcard app.
 
5. Clubcard vouchers can be used once at their face value, in-store, on Tesco fuel, online at tesco.com/groceries or for selected Tesco Bank products only. Vouchers can also be donated to charity via the website, redeemed with our Tesco family Partners at face value, or exchanged with our Reward Partners. Clubcard vouchers cannot be used on Tesco Marketplace. Christmas Savers top-up and bonus vouchers cannot be exchanged for Reward Partner codes.
 
6. Clubcard vouchers are the property of Tesco Stores Limited and have no cash value. They’re not for resale or publication and are only valid in the UK and IOM. Defaced and/or copied vouchers will not be accepted. Valid for use only by the recipient and age restrictions apply. Excludes Tesco Marketplace, Tobacco, Esso sites without a Tesco Express shop, lottery, bureau de change, prescriptions, opticians, e-top up, infant milk formulae, saving stamps, postage stamps, online delivery charges, Tesco Clubcard Plus Subscription payment, carrier bags, in-store cafés, Tesco branded gift cards, F&F clothing on the Next website, concessions, and Tesco Outlet eBay shop.
 
7. Customer printed Clubcard vouchers, Christmas Savers top-up and bonus vouchers and Clubcard Winners vouchers - Please ensure your Clubcard vouchers are printed clearly on white paper, before taking them into store. Unfortunately, smudged or unclear barcodes are unable to be scanned at the till. These vouchers can only be used once at face value, in-store, on Tesco fuel, online at tesco.com/groceries or for selected Tesco Bank products only. Alternatively, this voucher can be exchanged for Clubcard Reward Partner codes. Terms and conditions apply. Please contact the Clubcard helpline for further details.

1. The promoter of Tesco Clubcard is Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA.
 
2. These terms and conditions replace all previous versions and are correct as of May 2024. They will be governed by and construed in accordance with the laws of England, and any disputes will be decided only by the English courts. Tesco reserves the right to change these at any time, on reasonable notice for legal, regulatory, business or policy reasons. Members who continue to participate in the scheme following such a change will be considered to have accepted the updated terms and conditions.
 
3. A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
 
4. Due to printing lead times, the terms and conditions in store may not reflect the most recent changes. These are the most up to date terms and conditions.
 
5. Where indicated, further information can be found online on our terms and conditions page or by contacting Clubcard customer services. More information on these terms and conditions can be found within our Help & FAQs.

1. When you request to turn your Clubcard points into vouchers, your statement will no longer be sent to you by post. Your Clubcard statement will then be sent to your registered email address.
 
2. You must have a minimum of 150 Clubcard points to request a voucher.
 
3. When you request to turn your points into vouchers, your points balance will be turned into vouchers, in 50p increments. Any remaining points will stay in your Clubcard points balance.
 
4. Any adjustments or refunds to your points balance will be processed instantly.
5. The amount you receive in vouchers may be different to the number of points requested, to account for any adjustments or refunds. 
 
6. Clubcard collection periods are quarterly, (May, August, November, and February but exact dates may vary). Members will not be able to turn points into vouchers for 10 days before the end of each collection period.

Full coupon terms and conditions can be found on our general Terms and Conditions

The Clubcard Reward Partner terms and conditions are listed below.

If you need help understanding any part of this website, please view our Help and FAQs section or contact us.

1. Tesco Freetime Limited (Tesco Freetime) operates this scheme under the current terms and conditions of the Tesco Stores Limited (Tesco) Clubcard Scheme, which can be found at tesco.com/clubcard.
 
2. Out of store Reward Partner codes are provided by Tesco Freetime. Although a member’s contractual agreement to the Tesco Clubcard scheme is with Tesco, by exchanging Clubcard vouchers for Reward Partner codes, members enter into a contractual agreement with Tesco Freetime for the Reward Partner element of the Tesco Clubcard Scheme.

Please note, Christmas Saver top-up and bonus vouchers cannot be used for Reward Partners.

1. Only valid Clubcard vouchers (those printed with the name of the Clubcard member making the booking, and which are in Clubcard Statement mailings and titled 'voucher') can be exchanged for a Reward Partner code online or in the Tesco Grocery & Clubcard app. Bookings can only be made by the Clubcard member. Vouchers may be pooled but only by members with accounts registered with Clubcard at the same postal address. Vouchers must be in date and not sold, damaged, defaced, copied, altered or redeemed.
 
2. Exchanges can only be made in Clubcard vouchers. Part payment in cash is permitted with most Partners, please see the Tesco Grocery & Clubcard app or website for more details. Coupons and money-off vouchers will not be accepted with Reward Partners. Tesco Clubcard Christmas Saver top-up and bonus vouchers cannot be redeemed for Reward Partner codes.
 
3. Only Clubcard vouchers issued in the UK can be exchanged for Reward Partner codes on tesco.com or the Tesco Grocery & Clubcard app.
 
4. Clubcard vouchers will not be accepted by Reward Partners.

1. Use of Reward Partner codes with any other discount, offer, scheme or promotion may vary. Please check the Reward Partner product page under 'What you need to know' and 'terms and conditions'. Reward Partner codes cannot be exchanged in whole or part for cash.
 
2. All Reward Partner codes are subject to availability and the standard terms and conditions, booking conditions or conditions of the Reward Partner apply.
 
3. No change will be given if the value of the Reward Partner code is greater than the cost of the product. However, if the cost of the product is greater than the Reward Partner code, the difference can be paid to the Reward Partner by cash or credit or debit card, depending on payment options available.
 
4. Reward Partner codes can only be sent to the email address stated on the Clubcard account of the Clubcard member.
 
5. All Reward Partner codes can only be used once, unless otherwise stated.
 
6. Reward Partner codes are valid for 6 months from the date of issue, unless otherwise stated.
 
7. Reward Partner codes are only valid for new bookings or orders. Additional codes cannot be added to a booking or ordered at a later date, unless stated otherwise on the Reward Partner product page.
 
8. Reward Partner holiday and travel booking deposits may need be paid for with a credit or debit card. Please check the specific Reward Partner product page for details.
 
9. Reward Partner codes should be received within 15 minutes via email and in your app. You should check the code has been issued, before placing an order or visiting the Reward Partner.
 
10. Unused, expired and redeemed Reward Partner codes cannot be refunded, exchanged or returned. This does not affect your statutory rights.
 
11. Reward Partner codes cannot be transferred, bought, sold or traded. They cannot be exchanged or reissued. Unused Reward Partner codes cannot be refunded, unless stated on the Reward Partner product page. Details can be found at secure.tesco.com/clubcard/reward-partners.
 
12. Tesco Freetime does not accept any responsibility for lost or stolen Reward Partner codes.
 
13. Tesco Freetime reserve the right to claim back any Clubcard vouchers and/or points subsequently collected by the Clubcard member in lieu of any fraudulent claim for lost or stolen Reward Partner codes.

1. Tesco Freetime does not accept any responsibility for the loss of Reward Partner codes between the Clubcard member and Reward Partner.
 
2. Unless otherwise stated, no changes or cancellations are permitted to the Reward Partner booking once booked or ordered and no refunds of codes or re-credits of Clubcard vouchers will be given in these circumstances. We suggest that Clubcard members should not make dependent arrangements until the booking is confirmed by the Reward Partner.
 
3. Customers may be asked to provide proof of identification when redeeming their Reward Partner code. It’s the Clubcard member’s responsibility to check what form of identification is deemed suitable.
 
4. Tesco and Tesco Freetime shall not be liable for any goods or services provided by the Reward Partner or any act or omission of the Reward Partner, save as required by law.
 
5. To the fullest extent permitted by law, Tesco and Tesco Freetime exclude any liability in relation to the Rewards, except where caused by Tesco or Tesco Freetime's negligence. English law applies.

1. You must already be a Virgin Atlantic Flying Club or Virgin Red member to turn your Clubcard vouchers into Virgin Points. If you're not a member, simply visit the Virgin Atlantic website or the Virgin Red website to join today.
 
2. If you're exchanging your Clubcard vouchers for Virgin Points:

   (i) The order details will be passed to Virgin Red Limited, who aim to apply these to the appropriate account within seconds. For more information, see our privacy notice and Virgin Red Limited's privacy policy.

    

   (ii) The minimum transaction value in Clubcard vouchers is £1.50, Clubcard vouchers are exchanged in denominations of £1.50. Once Clubcard vouchers have been turned into Virgin Points, the process cannot be reversed.

 

3. If you're exchanging your Clubcard points for Virgin Points via auto opt-in:

   (i) The order details will be passed to Virgin Red Limited who aim to apply these to the appropriate account within seconds. For more information see our privacy notice and Virgin Red Limited's privacy policy.

    

   (ii) Your Clubcard points will be automatically turned into Virgin Points on each Clubcard statement (i.e. quarterly), unless you choose to request Virgin Points in-between your statements. You can find out more on the Clubcard website.

    

   (iii) The minimum transaction value in Clubcard points is 150, Clubcard points are exchanged in denominations of 50. Once Clubcard points have been turned into Virgin Points, the process cannot be reversed.

    

   (iv) The maximum transaction value in Clubcard points is 30,000.

1. Tesco Freetime may refuse (at all times acting reasonably) any Reward Partner order where there is evidence of abuse or attempted abuse of the Clubcard Scheme or where the customer has not acted as a consumer. To avoid any doubt, abuse includes, but is not limited to:

   a. Having Clubcard accounts in fictitious names.

   b. Having multiple Clubcard accounts, multiple addresses or multiple memberships of a Clubcard scheme.

   c. Claiming points not collected from their own transactions.

   d. Exceeding the maximum points collected limit.

   e. Making multiple purchases that breach the terms and conditions associated with the product offer.

   f. The returning of goods for a refund and keeping the Clubcard points collected from the purchase. E.g. The breaching of any terms of the Clubcard scheme.

   h. Redeeming Clubcard vouchers for the sole purpose of extending the life of the Clubcard points, by submitting vouchers where the value of the Reward Partner would give a refund of more than 50 points change.

    

   In limited circumstances, Tesco Freetime may share the Clubcard member’s name, address, email address and Clubcard number with a Reward Partner, so the Reward Partners can deal with any queries. Reward Partners will use Clubcard members’ information to resolve the customer query. Where appropriate, Reward Partners may use the Clubcard members’ information details in accordance with their privacy policy. Where Reward Partners work with Tesco Freetime to offer a reward to you, information that will assist in the promotion, management and effectiveness of that reward may be shared with the Reward Partner as explained in the Tesco Privacy Policy

 
2. All prices and Clubcard voucher exchange rates and products and services are correct at time of being published or going to print but may be amended at any time. Taxes and other duties, when they are applied, may be subject to alteration without notice.
 
3. Reward Partners and services provided may be withdrawn or altered without prior notice.
 
4. For foreign travel, the Clubcard member is responsible for ensuring all appropriate documentation including, but not limited to, passport, visa and health requirements are valid for the country of their destination before exchanging their Clubcard vouchers for a Reward Partner code and placing their order.
 
5. These terms and conditions do not affect the Clubcard member's statutory rights. Calls may be recorded for training purposes. The Tesco refund policy does not apply to Reward Partner purchases.
 
6. These terms and conditions replace all previous versions and are correct as of May 2024. They are governed by and construed in accordance with the laws of England, and any disputes will be decided only by the English courts. Tesco Freetime reserves the right to change these at any time, on reasonable notice, for legal, regulatory, business or policy reasons. Clubcard members who continue to participate in Rewards following such a change will be considered to have accepted the updated terms and conditions.
 
7. A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
 
8. The most recent terms and conditions can be found here: tesco.com/clubcard/terms/
 
9. Up to date terms and conditions can be found at tesco.com/clubcard/terms/. These terms and conditions will replace any other terms and conditions that may be different elsewhere. Due to printing lead times, the terms and conditions printed in the Rewards brochures and other printed communications may be different to those shown online. In such circumstances, those listed online replace all previous versions.

The terms and conditions and winners of our latest competitions can now be found on our new competitions page.

1. The following are the specific terms and conditions that apply to Clubcard Together. If there’s any conflict between the terms and conditions in this and the general Clubcard terms and conditions, these terms and conditions will prevail if the term or condition relates to or regulates the operation of Clubcard Together. By creating a Group, you agree to be bound by the general Clubcard terms and conditions.
 
2. Clubcard members can apply for Clubcard Together by ringing our Clubcard team on 0800 591 688.
 
3. 2 individuals permitted per Group only. To join a Group, you must be over 18, an existing Clubcard member and live at the same address as the other Clubcard member you wish to link accounts with. Both Clubcard members must consent to linking their accounts before creating a Group.
 
4. If you're not existing Clubcard members but wish to create a Group with another resident of the same address, you can sign up and create a Clubcard account by following the on-screen instructions and entering your personal details at tesco.com/account/register/en-GB.
 
5. How to create a Group:

   a) Call our Clubcard team on 0800 591 688 and ask to create a Group. Both Clubcard members wishing to join the Group will need their Clubcard number, full name and registered address to hand. Both prospective Group members must be present to verify their identity, confirm that they live at the same address, and consent to creating the Group.

   b) The Clubcard member creating the Group will be designated as the Primary Group Member. The member joining the group will be designated as the Secondary Group Member.

 
6. Once the Group has been created, all Clubcard points collected by each individual Group member will be accrued inside the Group and displayed as a Group Clubcard points balance. The Group Clubcard points balance will determine the Clubcard vouchers and coupons that Group members receive. Group members will no longer receive individual Clubcard vouchers or coupons. Customers who join a Group are currently unable to participate in personalised Clubcard Challenges and E-stamps.
 
7. Either Group member can individually redeem vouchers and coupons from the Group, regardless of who collected the Clubcard points that contributed towards the Group points balance.
 
8. When the Group is initially created, the Primary Group Member’s voucher scheme preferences (including but not limited to Virgin Points, Clubcard Christmas Savers and vouchers) will automatically be applied to the Secondary Group Member. However, once the Group has been created, either Group member can change the Group’s voucher scheme preferences.
 
9. By creating a Group, all Group members agree

   a) Each Group member is solely responsible for discussing with other Group members decisions concerning the use and redemption of Clubcard points from the Group balance.

   b) Tesco will not be held liable for how Group members decide to use Group Clubcard points, vouchers or coupons.

 
10. To access your Group overview, sign in to your Clubcard account on tesco.com and visit the Clubcard section of the ‘My Account’ area. Visit the ‘View my Group’ section to see your Group Clubcard points balance. Either Group member will be able to view the Group vouchers and coupons that have been accrued in the ‘Account Overview’ section.
 
11. Either member of the Group may choose to exit the Group at any time outside of website maintenance periods.

    a) If you're the Primary Group Member, you can select to end the Group in the ‘View my Group’ section.

    b) If you’re the Secondary Group Member, you can select to exit the Group in the ‘View my Group’ section.

 
12. Once the Group has been ended, the Primary Group Member will receive back all the vouchers, coupons and rewards accrued within the Group, as well as their individual Clubcard points. Vouchers, Clubcard points and coupons will be returned instantly. The Secondary Group Member will receive their individual Clubcard points back.
 
13. A Group containing the same members may not be ended and re-established more than once every 6 months.
 
14. Individual Clubcard points collected will be tracked and recorded individually under each member's own Clubcard membership area on the Tesco app. Provided that they are an active Clubcard user, each Group member may still access their individual Clubcard statement detailing their own transactions and the Group Clubcard points in total.
 
15. If a participant dies, ceases to reside at the Group address or ceases to be a Clubcard member, the Group can be dissolved as per clause 11 above. To receive back the deceased Clubcard member’s points and/or vouchers, please call our Clubcard team and request this. We will ask you to verify your identity.
 
16. Clubcard vouchers and coupons can only be issued to members of the Group, after which they may not be transferred, sold or reissued.

1. Colleague Clubcard for Life: Colleague Clubcard for Life holders are not eligible for a second Colleague Clubcard. Your Colleague Clubcard for Life cannot be transferred into the name of a family member and if the Tesco.com account that you use is in the name of a family member, you'll not be able to link your Colleague Clubcard for Life to this account. You will need to register for a Tesco.com account in your name and link it to your Colleague Clubcard for Life by selecting ‘I already have a Clubcard and ‘I’d like to link my accounts’.

If you need to update your details or your Colleague Clubcard for Life is lost, stolen, damaged or hasn't arrived, please call the Colleague Clubcard helpline on 0800 085 3575. You’ll need to provide your 8-digit employee number and date of birth.

2. The benefits: Your Colleague Clubcard gives you 10% off your grocery shopping at Tesco, increasing to 15% every four weeks (Friday to Monday). You can get up to £2,000 worth of colleague discount on your shopping between 1 April and 31 March each year.

You'll receive colleague discount for:

10% at Tesco Stores (UK) and Tesco.com, increasing to 15% every four weeks (Friday to Monday): Colleague discount and Clubcard points are awarded on all goods except for items from the tobacco kiosk (excluding vape products), coffee shop, lottery, gift cards and gift vouchers, branded mobile airtime top-ups, plastic bags, postage stamps, prescribed medicines, infant milk formula, items from non-Tesco owned pharmacies, items specifically reduced for colleague purchase, minimum basket charge, pick, pack and deliver costs and Delivery Saver. Clubcard points are available on Marketplace purchases, but no colleague discount will apply as payments are made directly to third-party sellers who aren't able to offer a similar discount for colleagues. Clubcard points are available on petrol purchases, but no colleague discount will apply. Other goods and services may be excluded from the scheme at the company’s discretion.

20% off F&F Home in-store and online: all products are subject to availability in selected stores. Restrictions on the purchase of eligible products and services will apply.

20% off F&F Clothing in-store: all products are subject to availability in selected stores. Restrictions on the purchase of eligible products and services will apply. Colleague discount is only awarded on F&F Clothing products purchased at Tesco stores.

20% off Paperchase in-store and online: all products are subject to availability in selected stores. Restrictions on the purchase of eligible products and services will apply.

10% off The Entertainer in-store: all products are subject to availability in selected stores. Restrictions on the purchase of eligible products and services will apply. Colleague discount is only awarded on The Entertainer products purchased at Tesco stores.

50% off Tesco own-brand sanitary care in-store and online: all products are subject to availability in selected stores. Restrictions on the purchase of eligible products and services will apply.

10% off Tesco Café in-store, increasing to 15% every four weeks (Friday to Monday): all products are subject to availability in selected cafés. Offer is not valid at Harris + Hoole, Costa Coffee or other café or restaurant sites at Tesco stores.

10% off One Stop in-store (excluding One Stop franchise stores): colleague discount isn't available on baby milk, tobacco products, news/magazines, and services, including phone cards, postage stamps, electronic top-up, lottery, instants, and any post office services. Certain alcohol lines are excluded due to minimum pricing laws. For a current list of exclusions, please ask in-store.

Free surplus food with Colleague Shop: collect free surplus food from our reduced-to-clear cabinets one hour before closing, or after 9pm in our 24-hour stores. The cost of the item is removed at the end of the transaction after using your Colleague Clubcard. Your discount allowance is not debited however you must have remaining discount allowance to use Colleague Shop. Reduced price items from the shelf should be purchased immediately at the checkout. You cannot take reductions off sale and then purchase them later when Colleague Shop is active or take all Colleague Shop products preventing others from buying them.

10% off Tesco Mobile pay as you go and top-up, increasing to 15% every four weeks (Friday to Monday): receive colleague discount on Tesco Mobile pay as you go phones purchased on Tesco.com/phones or in-store and top-up purchased in-store. Purchases on Tescomobile.com aren’t eligible for colleague discount.

For all the above, your discount allowance will be debited in accordance with the rate of colleague discount unless stated otherwise. Tesco may disallow any transaction. We reserve the right to withdraw these offers at any time.

3. Restrictions: colleague discount is restricted or does not apply to the following:

Tesco Stores (UK), Tesco.com

Colleague discount and Clubcard points are awarded on all goods except for items from the tobacco kiosk (excluding vape product), coffee shop, lottery, gift cards and gift vouchers, branded mobile airtime top-ups, plastic bags, postage stamps, prescribed medicines, infant milk formula, items from non-Tesco owned pharmacies, items specifically reduced for Colleague purchase, minimum basket charge, pick, pack and deliver and Delivery Saver. Clubcard points are available on Marketplace purchases, but no colleague discount will apply as payments are made directly to third-party sellers who aren't able to offer a similar discount for colleagues. Clubcard points are available on petrol purchases, but no Colleague discount will apply. Other goods and services may be excluded from the scheme at the company’s discretion.

Minimum Unit Pricing and Minimum Selling Price restrictions

Due to MUP (Scotland/Wales) and MSP (England/NI) restrictions, Colleague discount can sometimes risk breaching the minimum price on alcohol products. Where this happens, the systems are built to apportion as much Colleague discount as possible before the remaining Colleague discount is lost. On alcohol products that reach the minimum price, Colleagues may see less than 10% (15% during payday weekends) applied to that product. We'll apportion the Colleague discount across other non-alcohol items in your basket to ensure that you are getting as much of your Colleague discount as possible. Colleagues will see some exclusions from Colleague discount where sales of these products would make Tesco non-compliant.

As a reminder:

• Bottles priced below £5.50 in England and NI are excluded from any 25% off when you buy 6 bottles of wine promotion that may be running in England and NI.

• Bottles priced below £7 in Wales are excluded from any 25% off when you buy 6 bottles of wine promotion that may be running in Wales.

• This promotion is also excluded from Clubcard Plus Big Shop discount.

ROI

UK Colleague Clubcard holders who shop in Republic of Ireland (ROI) won't receive Colleague discount on their Tesco ROI transactions. Colleague discount shouldn't be refunded at the customer service desks in the UK on receipts for transactions in ROI.

4. Our right to make changes: We have the right to discontinue the Colleague Clubcard scheme or any element of it or vary the rules to reflect changes in law or business priorities at any time. We will let you know in advance of any significant changes to the Colleague Clubcard scheme.

5. Breaches of the Colleague Clubcard policy and terms and conditions: Providing this benefit is a significant investment for Tesco, and we take any breach of the Colleague Clubcard terms and conditions very seriously. Tesco's Group Security team monitor the use of all Colleague Clubcards, for any signs of breaches and will report any suspicious activity.

The Store Manager (or their designated representative) has absolute discretion to disallow any transaction involving a Colleague Clubcard if they believe its use would be contrary to the purpose of the Colleague Clubcard scheme e.g. credible risk of products being purchased for re-sale.

Any Colleague Clubcard can be confiscated at the till point for not complying with the Colleague Clubcard policy and terms and conditions. The Colleague Clubcard will be automatically suspended, and the circumstances investigated further.

You are responsible for ensuring your Colleague Clubcard is used in line with the Colleague Clubcard terms and conditions. If we suspect that your Colleague Clubcard is being used in breach of these, we reserve the right to suspend your Colleague Clubcard while the circumstances are investigated further.

6. 15% colleague discount events: these events run every four weeks (Friday to Monday) The full 15%, during the four-day event, will be debited from your discount allowance.

The event dates for 2025 are:

If you have placed a grocery home shopping order and you have chosen delivery/collection during a 15% colleague discount event, please note that the 15% colleague discount won't show on the checkout summary until the event starts. Prior to the event starting, it will show 10%.

You will also see the 15% colleague discount on your grocery home shopping receipt (customer delivery note).

For 15% to be applied, delivery/collection of orders must be during the four-day event.

7. Other important information: in order to facilitate any benefits associated with your Colleague Clubcard, we may need to share your data with other Tesco entities/businesses e.g., Tesco Mobile. This would only be used to provide you access to certain offers if you applied for them.

Our Privacy Policy is available on Tesco.com

These terms and conditions govern your use of the Tesco Scan as you Shop service and your relationship with Tesco Stores Limited (Tesco, we or us).

Please note that to use the Scan as you Shop service you are required to register, as an authorised user, with your Clubcard and postcode details.

1. Use of the Scan as you Shop service: The Scan as you Shop service is provided to you free of charge for your personal use subject to these terms and conditions. These terms and conditions do not affect your statutory rights.
 
2. Amendments: We may update the terms and conditions at any time. If you do not wish to accept the new terms and conditions, you should not continue to use the Scan as you Shop service.
 
3. Registration: To register with Scan as you Shop you must be over 18 years of age (except for Tesco colleagues who are Colleague Clubcard holders, who must be over 16 years of age), have a UK postcode and hold a Tesco Clubcard.
 

4. Your information: We collect information about you when you register to use the Scan as you Shop service. We use your information to manage and improve the Scan as you Shop service, check and verify your identity and prevent or detect crime.

    

   We will never disclose your information to anyone outside the Tesco Group except where we have your consent, where we are required or permitted to do so by law, to other companies working with us to provide features and functionality of the Scan as you Shop Service or any successors in title to our business.

 
5. Marketing: For more details on how we use your personal data for marketing purposes please see our Tesco – Privacy Policy. We will use your personal data based on legitimate interest to promote and market our products and service, and those of our retail partners, media partners and services providers via the Scan as You Shop device. You can opt out of marketing by logging into your account and changing your preferences there.
 
6. Availability: Tesco makes no promise that the Scan as you Shop service will meet your requirements. Tesco cannot guarantee that the service will be fault free. If a fault occurs in the service, you should report it to the Scan as you Shop Customer Service Assistant. Your access to the Scan as you Shop service may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.
 
7. Difficulty scanning items: There may be instances when you have difficulty correctly scanning an item. You agree that you will notify the Scan as you Shop Customer Assistant of any such items when you come to pay for your shopping so that they can be correctly scanned and charged.
 
8. Service checks: We routinely carry out service checks of Tesco Scan as you Shop users. This is part of our service and does not imply any wrongdoing on your part. You agree that your shopping may be re-scanned at any time when required by Tesco colleagues.
 
9. Scanning and payment: You agree to scan and pay for all your items that you take into the checkout area (other than those items referred to in paragraph 6 of these terms and conditions). You can pay for your Scan as you Shop items by any method accepted in our stores at the time of purchase. We reserve the right to refer any instance where we reasonably consider that there has been abuse of the Scan as you Shop service to the police or our civil debt recovery service.
 
10. Prices and promotions: Please note, any deductions for promotions will be displayed on the Scan as you Shop handset. Coupons will be shown once transferred to a till and moved to the payment stage.
 
11. Tesco's right to suspend or cancel your registration: Tesco may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions. You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Scan as you Shop service. The suspension or cancellations of your registration and your right to use the Scan as you Shop service shall not affect either party’s rights or liabilities. We reserve the right to withdraw the Scan as you Shop any time. Paragraph 11 of these terms and conditions shall survive cancellation.
 
12. Miscellaneous: These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts. You may not assign, sublicense or otherwise transfer any of your rights under these terms and conditions.

1. Your Clubcard Prices are weekly personalised offers for you based on your shopping habits, using your Tesco Clubcard data.
 
2. Your Clubcard Prices are offered on a trial basis to certain eligible UK Clubcard members aged 18 or over, by invitation only (England, Scotland, Wales and Northern Ireland), who hold a valid Clubcard and are Tesco app users. UK Clubcard members will be eligible to be invited to take part in the trial if they have agreed to marketing communications from Tesco, are active Tesco shoppers and prefer to shop in larger Tesco stores.
 
3. Your Clubcard Prices are only available in larger Tesco stores. They are not available on tesco.com home shopping, Tesco Express, Whoosh or Marketplace or One Stop.
 
4. Your personalised discounts will be shown under the “Your Clubcard Prices” in-store section when you sign into the Tesco app.
 
5. Your Clubcard Prices weekly personalised prices are valid for 7 days from 12am on every Wednesday, on the Tesco app, to 11.59pm on the following Tuesday. You will receive updated Your Clubcard Prices offers every Wednesday. You can use the Your Clubcard Prices price discount on a product as many times as you like in the period in which it is valid.
 
6. Clubcard members included in the trial must present their Clubcard (either a physical Clubcard or digital Clubcard) at the checkout at the time of purchase in order for their Your Clubcard Prices discounts to be applied to a transaction in-store.
 
7. If you do not scan or swipe your Clubcard in-store at the time of purchase, you will not be able to receive Your Clubcard Prices price discounts. Any missed Your Clubcard Prices discounts cannot be retrospectively refunded.
 
8. Where Clubcard members included in the trial have scanned their Clubcard in order to use a Scan as you Shop handset, their Your Clubcard Prices will be displayed in respect of any scanned products which are included in their weekly personalised prices on the handset. Their Your Clubcard Prices discounts will be automatically applied at the checkout.
 
9. Your Clubcard Prices discounts are only applied to the specific products as shown on the “Your Clubcard Prices” section within the Tesco app. Your Clubcard Prices are subject to availability and cannot be used on alternative products or pack sizes to those stated. No substitutions are permitted. If you wish to opt out of receiving Your Clubcard Prices, then please email CustomerOptOut@tesco.com using your email address used for your Clubcard account, stating that you would like to be opted out of the trial.
 
10. Items purchased with Your Clubcard Prices may be returned in accordance with Tesco’s refund policy; valid receipt is required. Any refund due will be credited to the payment method used at the time of purchase.
 
11. Tesco reserves the right to withdraw products or change the Your Clubcard Prices products on offer at any time. For the avoidance of doubt, we are unable to retrospectively apply Your Clubcard Prices in the event that there is a service failure at the checkout in-store or on the Tesco app.
 
12. Your Clubcard Prices are personalised to you based on your shopping habits, using your Tesco Clubcard. Tesco makes no guarantee that Your Clubcard Prices will take into account dietary requirements that you may have, notwithstanding that you have added them to your Clubcard account information. To find out how Tesco collect, use and protect your personal data, as well as your privacy rights, please visit: www.tesco.com/groceries/en-GB/zone/privacy-and-cookies-policy
 
13. In the event that the original price of a product is lower than the Your Clubcard Prices price of that product, you will always pay the lowest price.
 
14. Eligible Colleague Clubcard holders who are invited to take part in the trial will qualify for Your Clubcard Prices. Your Colleague discount will be applied on the value of your transaction after Your Clubcard Prices have been applied.
 
15. Your Clubcard Prices will also be governed by the Clubcard terms and conditions which can be found here: www.tesco.com/groceries/en-GB/zone/clubcard-terms-and-conditions
 
16. The application and interpretation of these terms and conditions shall be governed by the law of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction in relation to any dispute concerning them.
 
17. Your Clubcard Prices are owned and operated by Tesco Stores Limited, a company registered in England and Wales whose registered office is at Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA.