What can we help you with?

Online grocery shopping

Ask us about deliveries, Click + Collect, returns or give product feedback.


Find your answer on our FAQs

Check FAQs

Waiting for your groceries? You can now get more accurate delivery time updates. Simply sign in to the groceries home page ahead of your slot on delivery day.

Tesco Groceries

Call us

0800 323 4040*

Mon-Sat: 7am - 11pm

Sun: 10am - 10pm

Email us

We'll reply within 2 working days. Alternatively, take a look at our FAQs or call us on 0800 323 4040*.

Email us

Shopping in-store

Give us feedback or ask a question about your in-store shopping experience at Tesco.


Find your answer on our FAQs

Check FAQs

Store Locator

Find store details, facilities and opening hours

Find your nearest store

Call us

0800 505 555*

Mon-Sat: 8am - 8pm

Sun: 9am - 6pm

Message us

WhatsApp chat: 0800 917 7403


Email us

Clubcard and Clubcard Plus

Feedback, queries and questions on points, balance, redemption and rewards.

Need an answer quickly?

Read the answers to our most frequently asked questions

I want to update my details
Check FAQs

Tesco Grocery & Clubcard app

Collect points, check your balance and spend your vouchers, all in the app

Download app

Lost or damaged Clubcard?

Replacing it is easy and free

Order a replacement

Still need help?

Call us: 0800 591 688*

WhatsApp chat: 0800 917 7403


Email us

Product support

Get support with faults, set-up, warranties and spare parts for your purchased product

Tesco product support

Find your answers on our Tesco product support page

Tesco Product support page

Call us

0800 323 4060*

Mon-Sat: 8am - 6pm

Sun: 10am - 4pm

Further help:

Come here for information on Tesco Bank, Mobile and much more.

Tesco Bank

For help with Tesco Bank

Contact Tesco Bank

Tesco Mobile

For help with Tesco Mobile

Contact Tesco Mobile Responding to COVID-19

Tesco Pay+

For help with Tesco Pay+

Contact Tesco Pay+

All contact made to and from customers via the Customer Service Centres may be recorded for training and quality purposes.

* 0800 numbers are free to call from all landlines and mobiles