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Help and FAQs

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Find the answers to all your questions on Tesco Mobile here

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Latest from Tesco

I exchanged my vouchers by 16 June but haven’t got my Partner codeUpdated: 16 June 2023

Due to very high demand, there’s currently a delay in issuing...

I’ve just got my Partner code but it says it expires todayUpdated: 16 June 2023

All orders placed between 17 March and 14 June will have 12 months...

I’ve got my Partner code, but the QR code isn’t displayingUpdated: 19 June 2023

It may take slightly longer than normal for your QR code to show...

Popular questions

Availability of products

Our Tesco Grocery & Clubcard app now allows you to check...

Store facilities information

Our store locator is a useful tool which can show you the following...

Checking and updating my details in my Clubcard account

To update any of your personal details, sign in to your Tesco...

Booking a delivery or Click+Collect slot

When you select ‘Book a delivery slot’, you’ll be shown available...

Product complaints

If any of our products fall below the high quality you’d expect,...