You can start a return up to 30 days after delivery. Returned items must be unworn (except for trying them on), in their original packaging, and have the tags still attached. We can’t accept returns for pierced jewellery for hygiene reasons.
You have two options for returning F&F Clothing bought online:
In-store (free)
- Bring your return to any of our larger stores. Express stores (our small convenience stores) can't accept F&F returns.
- Find your nearest store that accepts F&F returns.
- Find out more about returning in-store.
Drop off with Evri (£2.50 per return)
- Request a return online and drop it off with our courier partner, Evri.
- Find out more about dropping off returns with Evri.
If you bought your F&F Clothing in-store, find out more about returning in-store purchases.