You can return unwanted items to your local store alongside your proof of purchase, and we’ll issue you a refund, which will take 3-5 days to show in your account. At the moment, doorstep returns aren’t possible with Whoosh delivery.
Please note, we can’t accept change of mind returns on certain products due to health and hygiene reasons (such as toothbrushes). We also can't accept returns for chilled and frozen products if you've changed your mind after your Whoosh delivery.
You can return other perishable food products to your local store if they're returned within their 'use by' or 'best before' date.