You don’t need to spend a certain amount to place a Whoosh order. But if your basket is under £15, we’ll charge you a minimum basket charge of £2.50. This is on top of our usual pick, pack and delivery charge and does not count towards the minimum spend.
Your card is pre-authorised when you place your order, which may appear as ‘pending’ on your bank account. Final payment is processed after your order is picked. If any items are unavailable, you won’t be charged for them. Your email receipt will show available items and quantities, as well as any substitutions.