You don’t need to spend a certain amount to place an order. But if your basket is under £15, we’ll charge you an additional £2 on top of our usual pick, pack and delivery charge. If products are unavailable and this brings the total of the order under the £15 threshold, you won’t be charged the minimum basket charge. The delivery charge does not count towards the minimum spend.
Payment is taken at the time of checking out an order. If your final order is less than expected, or unavailable, we’ll refund you automatically, you don’t need to do anything. This should be with you in the next 3-5 working days and will be made to the card you paid with.
For details on why your order total was less than expected, check your email receipt or your order in the Tesco app.
This is because the price of individual items may be higher or lower than when ordered. Pre-packed, weighed items like meat, poultry and cheese may also vary slightly in price.