You don’t need to spend a certain amount to place an order. But if your basket is under £15, we’ll charge you an additional £2.50 on top of our usual pick, pack and delivery charge. The delivery charge does not count towards the minimum spend.
Payment is taken at the time of checking out an order. If your final order is less than expected, or unavailable, we’ll refund you the difference automatically. This should be with you in the next 3-5 working days and will be made to the card you paid with.
You can find more information about why your order total was less than expected on the receipt email we sent you or by looking at your email on our app or website.
This is because the price of individual items may be higher or lower than when ordered. Pre-packed, weighed items like meat, poultry and cheese may also vary slightly in price.