If you've opted in to Virgin Points via the Virgin Atlantic Flying Club or Virgin Red programme, you can turn your Clubcard points into Virgin Points whenever you want.
You need at least 150 Clubcard points to request Virgin Points.
To request Virgin Points instantly:
- Sign in to your Clubcard account and visit the 'My points' section. Then choose 'Request Virgin Points'.
- You will be taken to the confirmation page. To proceed, click on 'Request Virgin Points'.
- Your Virgin Points should be in your Virgin Atlantic Flying Club or Virgin Red account in seconds. You’ll receive an email to confirm this.
If your request is unsuccessful, check your membership ID is correct by signing into your Virgin Atlantic Flying Club or Virgin Red account. Then go back to your Clubcard account to check your membership ID matches. If your membership ID matches and you still receive an error, contact us for help.