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Product complaints

Published: 2 February 2023Updated: 1 March 2023

If any of our products fall below the high quality you’d expect, please bring them back to store within 30 days, together with your receipt, and we’ll happily refund or exchange the item.

If you're unhappy with the price of an item, we do our best to keep our prices down, but some increases are often out of our control. We always try and absorb any price increases for as long as possible before we have to pass them on to our customers.

We offer great value for money overall to help you spend less with our Low Everyday Prices, Clubcard Prices and Aldi Price Match. We also run regular promotions to give you savings on the items you buy the most.

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