It is not possible to change or cancel the order through the website or app once you have checked out.If the order is already on its way - accept the delivery when the driver arrives and contact Tesco Customer Services, as doorstep returns to the driver are not permitted.

If an item is damaged or you are not happy with it, you can return it to your local store – please bring a copy of your delivery note. Alternative you can contact Tesco Customer Services. We’ll then refund the price of the product.