Giant Red 7

We’re sorry but this Tesco Partner is not currently selling on Tesco direct. However, they are available to help you with any queries you may have about orders you've already placed.

About us

Giant Red 7 for fast, honest service Formed in 2013, Giant Red 7 is already the UK’s largest internet-only remote control toys store in Europe. As RC Geeks ourselves, we make sure you get fast, reliable service, good, honest advice and the most competitive prices possible. When you’ve got a birthday or you just fancy treating yourself, you need your order to arrive on time, so we hold big supplies in stock, ready for immediate despatch.

Indoor and Outdoor Helicopters , From small ones to big ones we have all the helicopters you need to keep you occupied. We keep in stock all the items that tend to wear out or get damaged such as gears, blades, tail rotors, canopies and balance bars. Even spare batteries if you’re thinking of staying out to play longer! We stock a huge range of models with features like 2.4GHz and cameras and in a number of channels like 3CH, 4CH and 5CH.

Radio Controlled Cars, Monster Trucks and BuggiesKeep up to speed with our massive range of RC things with four wheels, from on road cars and off road buggies to monster trucks and stadium trucks. We’ll keep your wheels turning with the huge range of spares we keep in stock, from body clips and tyres to suspension mounts and flywheels. Look like a pro with our collection of the latest accessories. We also stock nitro fuel and spare batteries and a large range of spare parts so you’re ready to roll. Whatever car you need, we’ve got it.

Tanks (ones that fire bb’s or even shoot laser beams!)We’re constantly trying to find the coolest toys possible from our suppliers, and we always pass these findings on to you. From time to time we get truly cool things like our radio controlled tanks, you can buy ones which fires bb bullets and also pick up a pair that shoot laser beams to disable each other.

Kids Ride On Toys and lots of ScootersWe haven’t forgotten about the younger ones, we have loads and loads of kids ride on cars in all shapes, sizes and styles like Lamborghini styled ones? Range Rover styled ones? And also pink ones covered in princess stickers! If its scooters you’re after then we can name a few, Stunt scooters! Nitro Trike scooters! Drifting Castor scooters! Sparking Scooters! Electric Scooters! So many scooters

Have you got what it takes to be a Big Boy?If you’re up for the challenge we have just the toys for you, pit bikes, quad bikes, mini motos and all trimmings to keep these petrol powered bikes running including all wear and tear parts. We’ll never leave you stuck that’s why we teamed up with some real petrol heads (staff who like most things with an engine) who can share their knowledge and experience to make sure you and your big boys toys keep up and running.

Guarantee of SatisfactionIf you’re disappointed with anything you order from us – or if you simply change your mind - just return it to us (in the original packaging) and we’ll put things right or give you a refund. You’re our number one priority and we want you to be happy, recommend us to your friends and come back and shop again!

Delivery Information

Delivery rates and timescales

Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery £5.95 Order by 2pm (Monday-Friday) for delivery next day
Standard delivery(Small Items) £3.00 Order by 2pm (Monday-Friday) for delivery within 2-5 days
Standard delivery(Large Items) £38.95 Order by 2pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

'We ship our items using a variety of couriers including Royal Mail, City Link, GFS and Palletforce. We will include details of who will be delivering your parcel when we confirm dispatch to you.

We operate from Monday to Friday, 9am to 5pm, excluding Bank Holidays. For orders placed over a weekend or on a Bank Holiday we will dispatch this item on the next working day to reach you within the timeframes outlined above.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

All of our items will require a signature from the consignee at the delivery address, you will receive notification via text/email of when your item will be delivered so you can arrange to be available for delivery.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. All of our couriers will attempt a further two deliveries before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellations Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

We are happy to accept returns on all of our items.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return if deemed faulty due to a manufactures fault.

Most of our items can be returned using the Royal Mail, however our larger items may need to be returned by courier. If this is the case we estimate the cost of courier returns to be approximately £15. We do recommend certain couriers however we cannot arrange customer collections.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

We hope you enjoy your purchase, but if you wish to return it to us you can do so by one of the following means:

For all items you must contact us first so that we can provide you with the necessary returns number. This helps us identify your return when we receive it and avoids any delays in processing your refund. We will then recommend a parcel collection and delivery service who will collect your items from your workplace or home and delivery them back to us. We recommend that you obtain proof of posting for all returns and consider insurance for higher value returns. Unfortunately, we are unable to process your return unless we receive the goods from you

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Please contact us for any items that develop a fault beyond the initial 30 days. We will be able to assist with various trouble shooting questions and advise you on the steps we will take to resolve your problem.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:help@giantred7.com

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

  • Phone 01952 309 004

Our customer services are open from 9am - 5pm, Monday to Friday, excluding Bank Holidays.

Postal address:
Giant Red 7
Scream Distribution Centre
Ollerton Business Park
Childs Ercall

Company Number: 7252256 VAT Number: 994399936

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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