Online Grocery FAQsIn-store FAQsClubcard FAQsTesco Petrol Filling Station FAQsMobile product FAQsReturn and refund FAQsTesco Bank FAQsTesco Mobile FAQs

In-store FAQs

Information about our stores
Working at Tesco
Our facilities in-store
Lost property
Information about our products
Checking product availability
Payment, coupons and vouchers
Using the Tesco Grocery & Clubcard app
Technical advice and support
Loop

Using the Tesco Grocery & Clubcard app

Paying in-store with the app
Linking my Clubcard's barcode to my account
Using Clubcard Plus, coupons and vouchers in the app
Adding a payment card to the app
Where I can pay using the app
I've been prompted to authenticate my card in-store
My account's been locked
Maximum in-store spend when using the app
Refunds and returns for purchases using the app
My mobile's lost or stolen