If you're trying to confirm your order but you're stuck attempting to authorise your card at the 3DS secure stage, please contact your card issuer in the first instance.
If your card issuer confirms the issue is not at their end, please attempt the following:
- Remove and re-type your card details
- Try a different card
- Log out and log back into your Tesco account
- Switch to the Tesco Grocery & Clubcard app/website depending on which on you are currently using
If you're still unable to confirm your order, visit our “Contact us” page for further assistance. Please outline the issue you're having, as well as any troubleshooting you've already tried.