If you have any special requirements, you can let us know by filling in the delivery notes box on the ‘book a slot’ page. This is currently only available online and not available in the Tesco Grocery & Clubcard app.
Once you’ve added a note and checked out via our website, the note for that delivery address will be saved and we’ll see it every time you shop, whether by website or app.
If you need more time to answer the door or you need assistance unpacking, they’ll be happy to help. Our delivery drivers are now following social distancing guidelines, so they’ll deliver to your doorstep while keeping a 2‐metre distance from you. If you’re vulnerable, disabled or elderly, your driver can still bring your shopping inside, but they won’t be able to enter your home if you’re currently self‐isolating.