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Clubcard FAQs

Joining Clubcard

My Clubcard account

Clubcard Prices

Clubcard vouchers

Clubcard coupons

Clubcard Reward Partners

Clubcard Christmas Savers

My Clubcard account

My personal details

Checking and updating my details in my Clubcard account

Postcode isn't recognised when changing address

Changing my email in my Clubcard account

Changing my Clubcard account password

Keeping my details safe

Spotting fake emails

My Clubcard account details have changed and it wasn't me

I've received an email asking if I signed into my Tesco account

Accessing my Clubcard account

Signing into my Clubcard account

Managing my Clubcard account online

I'm locked out of my account and/or Tesco Grocery & Clubcard app

Forgotten password

I've forgotten the email I registered with

Verify your account with your Clubcard number

Tesco Grocery & Clubcard app crashing or not working

Accessing my old Clubcard account

Accessing someone else's Clubcard account if they pass away

My Clubcard numbers

My Clubcard number

I’m missing a Clubcard number on my account

I don't recognise a Clubcard number on my account

Statements and email preferences

Opting in to Virgin Atlantic Flying Club

Getting my Clubcard statement

Collection periods and cut-off dates

Getting Clubcard vouchers and coupons by email

Replacing a Clubcard or a key fob

Getting a replacement Clubcard or key fob

My new Clubcard hasn't arrived

I have more than one Clubcard key fob

Replacing Colleague Clubcards or Tesco Bank cards

Combining and separating accounts

Letting other people use my Clubcard or key fob

Combining my Clubcard accounts

Combining my Clubcard account with someone else's

Separating joint Clubcard accounts

Leaving Clubcard

I'd like to leave Clubcard