Within 48 hours of your transaction, your points will appear as pending and you will receive an email confirmation. 

Points may not be awarded if:

• you didn’t start your journey through Tesco Clubcard

• you completed the order in-store or over the phone

• the purchase did not meet the Partner’s terms

• cookies were declined

• adblocking software interfered with tracking

• the retailer’s app was used where not supported

• you used a voucher, discount code, or gift card

• you purchased a gift card or voucher

• your payment failed or was declined

• your order was cancelled or returned.

Points are then usually awarded within 45-90 days after the transaction. 

For travel, contracts or subscriptions your points will typically be approved within 120 days of completing your stay or starting your contract, or subscription. Sometimes it may take a little longer depending on the retailer's own terms and conditions. 

If there are any issues, such as returns or cancellations, awarded points may be reversed or pending points cancelled.

Clubcard Points Partners will not include any details of your Clubcard points on their communication to you.  All details of your Clubcard points will be communicated by Tesco by email or by checking your Clubcard account on the Tesco app or website.