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Difficult Conversations (hbr 20-minute Manager Series)
£9.95
£9.95/each
Sold and sent by Speedyhen
Delivered by post or courier
Delivery
- FREE standard courier delivery by Wed 30 Jul
Returns
Returns available within 30 days. A fee may apply.
Difficult Conversations (hbr 20-minute Manager Series)
£9.95
£9.95/each
Description
Mastering difficult conversations with confidence.You have to talk with a colleague about a fraught situation, but you''re worried that they''ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that''s constructive—not combative. Difficult Conversations walks you through:Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon''t have much time? Get up to speed fast on the most essential business skills with HBR''s 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.
Sold by Speedyhen (Speedy Hen LTD)
| Author | Harvard Business Review |
|---|---|
| Format | Paperback |
| ISBN-13 | 9781633690783 |
| Item Height | 0.9 |
| Item Length | 18.2 |
| Item Width | 13.7 |
| Publisher | Harvard Business Review Press |
Delivery
- FREE standard courier delivery by Wed 30 Jul
Returns
Not happy with a Marketplace item? You can request a return and refund online up to 30 days after the delivery date. You'll need to return the item to the Marketplace seller.Our returns policy
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