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Good Services
£17.26
£17.26/each
Sold and sent by Speedyhen
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Delivery
- FREE standard courier delivery by Thu 7 Aug
Returns
Returns available within 30 days.
Good Services
£17.26
£17.26/each
Description
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but ''Good Services'' is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common elements within all services that mean they either work for users or don’t.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Sold by Speedyhen (Speedy Hen LTD)
| Author | Louise Downe |
|---|---|
| Format | Paperback |
| ISBN-13 | 9789063695439 |
| Item Height | 1.7 |
| Item Length | 18 |
| Item Width | 11.6 |
| Publisher | Hachette Hardbacks |
Delivery
- FREE standard courier delivery by Thu 7 Aug
Returns
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