Marketplace.
Let's Talk
£10.36
£10.36/each
Sold and sent by Speedyhen
Delivered by post or courier
Delivery
- FREE standard courier delivery by Tue 1 Jul
Returns
Returns available within 30 days. A fee may apply.
Let's Talk
£10.36
£10.36/each
Description
A ground-breaking method for giving feedback that will boost performance and motivation.We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.Let''s Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn''t leak into your appraisal.The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural._________________________________________________________''Brilliant . . . empowers you to create real behaviour change and lasting trust.'' - Nir Eyal, bestselling author of Hooked''Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.'' - Julie Zhuo, bestselling author of The Making of a Manager
Sold by Speedyhen (Speedy Hen LTD)
| Author | Dr Therese Huston |
|---|---|
| Format | Paperback |
| ISBN-13 | 9781847943507 |
| Item Height | 2.4 |
| Item Length | 19.7 |
| Item Width | 13.1 |
| Publisher | Penguin Books |
Delivery
- FREE standard courier delivery by Tue 1 Jul
Returns
Not happy with a Marketplace item? You can request a return and refund online up to 30 days after the delivery date. You'll need to return the item to the Marketplace partner.Our returns policy
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