Marketplace.
Watch Your Language
£12.23
£12.23/each
Sold and sent by Speedyhen
Delivered by post or courier
Delivery
- FREE standard courier delivery by Thu 3 Jul
Returns
Returns available within 30 days. A fee may apply.
Watch Your Language
£12.23
£12.23/each
Description
The most accessible and practical book on the market about improving your personal and professional conversations, by internationally respected conversation expert Rob Kendall.Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal:How to avoid conversations escalating into destructive argumentsHow to prepare for and conduct challenging conversationsHow to avoid defensiveness and emotional lockdownHow to read the warning signals that a conversation is going off-trackShort digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life from your partner, parents and children to your colleagues, boss and neighbours.
Sold by Speedyhen (Speedy Hen LTD)
| Author | Kendall, Rob |
|---|---|
| Format | Paperback |
| ISBN-13 | 9781786787897 |
| Item Height | 1.7 |
| Item Length | 21.4 |
| Item Width | 13.5 |
| Publisher | Watkins Media Ltd |
Delivery
- FREE standard courier delivery by Thu 3 Jul
Returns
Not happy with a Marketplace item? You can request a return and refund online up to 30 days after the delivery date. You'll need to return the item to the Marketplace partner.Our returns policy
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