Marketplace.
The Art Of Client Service

The Art Of Client Service

No ratings yet

£20.64

£20.64/each

Sold and sent by Speedyhen

Delivered by post or courier

FREE standard delivery on this product

Find out more about Marketplace
The Art Of Client Service
The Art Of Client Service

No ratings yet

£20.64

£20.64/each

Description

A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry''s most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Sold by Speedyhen (Speedy Hen LTD)

AuthorRobert Solomon
ISBN-139781119227823
Item Height2.5
Item Length22.5
Item Width15.1
PublisherWiley

Delivery

Here are your delivery options from this Marketplace partner:

Standard delivery - arrives in 3-4 working days
  • FREE on this product sent by this partner
Standard returns

Not happy with a Marketplace item? You can request a return and refund online up to 30 days after the delivery date. You'll need to return the item to the Marketplace partner.Our returns policy

View all Education & Textbooks

About Marketplace

We're giving you more choice than ever before. Shop more products from more brands across homewares, beauty, electricals and much more.

And all delivered from our partners right to your door.

No reviews yet

Help other customers like you

Reviews are submitted by our customers directly through our website. We also share reviews from other retailers' websites to help you make an informed decision.
Write a review

Basket


£0.00 Guide price

Checkout

Groceries


Reserve a slot for either home delivery or collection

Grocery basket empty

Products you add to your basket will appear here