Very poor quality
Bought this kettle one week ago, looked great, boils quickly was very pleased with it until I noticed today coating is coming away by the lid, in several places. It will have to be returned for a refund
Broke after 6 months
The on/off knob broke in two after 6 months
Really wish I hadn't bought it
Really disappointed with this. The design is so bad. You have to look inside the kettle to gauge how much water to put in. Stupid little cup indicators, and maximum level all inside and almost impossible to read. Also fiddly lid, not that easy to put on. Much prefer a basic model with an outside gauge, and flip up lid.
Really good
Bought this kettle Feb 2020. Excellent. Really pleased with it. Looks good and pours well. Some people said it was noisy, but dont agree as ours is perfectly acceptable noise level when boiling. Was disappointed with my old Breville lustre kettle that despite regular descaling was covered inside with scale and all the outer colour was pealing away. This seems much better quality.
Very noisy kettle
Boils quickly but it is VERY loud. Water gauge is not in the best position for ease of reading as it is directly behind the handle. Would be better if it was on the side of the kettle instead.
Don’t buy a painted finish kettle in Russell Hobbs
Hi, I would just like to say that the kettle itself works ok but the big disappointment is in the paint finish. I’ve had the kettle about six months bought from Tesco store in Ocotal way swindon and the paint is coming off around the fill neck very quickly. I would have thought that being an appliance that gets very warm the paint finish should able to withstand that heat. Alas no in fact and it’s not the only kettle to do it in the Russell Hobbs range the more expensive Cavendish in cream it also suffered the same thing. To date Russell Hobbs have not back to me with a satisfactory explanation, so if your looking at buying a kettle in this make stick to a stainless steel finish. A disappointed customer.
Poor design
It’s noisy. Really noisy. No pop up lid and the lid it has is difficult to open with bigger fingers. And why put the water level indicator behind the handle where you can’t see it. Very disappointed and wish I didn’t buy.