I had refill bottles with no pumps included.
I have had cared “refil bottles” with NO PUMP sent in my shopping order. My existing pump didn’t reach to the bottom of the bottle so hopeless to use to end of bottle.
Misleading Has NO PUMP
This is the second week I’ve received a refill. I need a pump? It defeats the whole object of having a pump. Why not send another brand that has a pump. I have plenty of large bags of 1000ml refills where I need a pump dispenser to decant it into. Plus there’s more plastic used in this refill product than the pump one itself. It’s like a shampoo bottle that needs to be thrown away. It also defeats the whole object of saving plastic. Change the picture and make it clear to people that it actually doesn’t include a pump. It got on my nerves last week but this week it’s enraged me. If anyone’s been outside the first thing you do is wash your hands. If you have to pick this up, flip the lid open to then squeeze some out it’s the opposite of being hygienic. If you had picked something up on your hands outside and use it as it is the the bottle is contaminated! Will have to buy somewhere else as Tesco said on the phone that they can’t guarantee that a pump will be sent. It states that it may come in another form, but the pump is essential in this case. Very misleading!
Warning this is a REFILL not a pump dispenser.
Great product but VERY misleading item listing. The main picture shows a pump bottle and there's no mention in the heading that this is a REFILL. So now I have 4 bottles and no pumps. If you click on to the item and read the small print it does say that it may arrive as a refill. Why is this not made clear in the heading?
Ordered the wrong product (refill) because of the
Ordered the wrong product (refill) because of the misleading picture. I didn't expect or want a refill.
it has the same handwash inside, but it is a refill one which is described within description but there is not the same picture They should just change the picture
It’s kind on my hands
It’s kind on my hands
Picture of item and what is received differ
Picture and item received not the same. Had a requirement for a soap dispenser bottle and got a refill bottle. Not helpful Tesco. Why have the picture of one item but the description is of something else? Most customers look at the picture.
When I ordered this as per the picture I got a ref
When I ordered this as per the picture I got a refill with no pump. The refill is totally different the old pump will not fit it. If they change the bottle I would prefer to buy one with a pump that I can use to transfer to the next refill.
Sending refills instead of pump bottles!
Tesco seem to think they can justifiably send a refill bottle when it is buried in the description. No one reads the description when adding repeat products.