How do I get a VAT invoice?

Upon request, we aim to email you the invoice for all Tesco items within 24 hours. Tesco Partners need to provide invoices for the items they have supplied.

To get a VAT invoice, just follow these steps:
1. Select "My Account” at the top of the Tesco direct website
2. Then select "View Direct Orders”
3. Find the appropriate order and select "View Order”.
4. Select "Request a VAT invoice”.
5. Check your details and request the invoice.

If you have bought items from a Tesco Partner, we will contact them and they will send you an invoice, however, you can follow up with them directly if you wish. Their contact details are on the “Request a VAT invoice” page or you can find them through our Partner Directory
If you have any problems, please get in touch with our customer services team using the relevant number or email address on the Contact Us page.  

Please be advised that due to UK VAT law Tesco can only provide a VAT invoice within 30 days from the date of order. We apologise for any inconvenience this may cause.

back to top

Can't find the answer to your question?

Contact us.

Related search results

No Similar solutions are available for display.

Contact us


Complete our online form to send an email to us.

We aim to respond to your email within 48 hours of receipt.

Our stores

Please contact your nearest Tesco store with any questions about shopping in our stores.

Find nearest store
Phone 0800 323 4050†
Mobile 0330 123 4050
Opening times:
Mon to Fri 8am to 11pm
Saturday 8am to 8pm
Sunday 10am to 6pm
† 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.


Tesco Customer Services
PO Box 73
Baird Avenue
Dryburgh Industrial Estate