Are there any non-returnable products?

Some items are excluded from the 30 day returns policy.

These items can't be returned unless they are faulty.

These include: 
Items that are past their use by date
Items which can't be resold for health or hygiene reasons (such as toothbrushes and underwear)
Mobile phone contracts beyond 14 days
Personalised items
Unsealed software, DVDs and CDs. 
  
  
The following ranges differ slightly from our standard returns policy: 
Paints, oils, items with petrol engines (e.g. lawn mowers), diamond jewellery & bathroom suites.

For further details please refer to "What do I do if I want to return paints, oils, items with petrol engines (for example, lawn mowers)" or "How do I return diamond jewellery?" 

For further details please contact Customer Services.

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Tesco Customer Services
PO Box 73
Baird Avenue
Dryburgh Industrial Estate
Dundee
DD1 9NF
1