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Tesco.comBack to Main Grocery Help

Deliveries

Book your delivery slot first

Reserve your delivery slot before you begin shopping to avoid disappointment. We will save it for 2 hours until you checkout.

Deliver to another address

If you're holidaying in the UK, why not have your shopping delivered for when you arrive? Simply go to "Order to another address" to avoid a trip to the shops*

*Our grocery delivery service covers most UK residential addresses with individual postcodes. Selected caravan, camp sites and holiday homes may be excluded, please check your postcode on the website

Delivery for over 18's

When booking your delivery slot, please remember that someone over the age of 18 must be available at the delivery address for the two hour delivery slot to receive your grocery order.

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Placing an Order

Amend your order by 10pm

If you've forgotten something, or need to make changes to your order, no problem! You can amend your order up to 10pm the night before your delivery, so you can continue shopping, add eCoupons, and change your payment method. Simply select 'Orders' and follow the online instructions.

Remember: You must checkout again and confirm changes

Order before you go on holiday

Why not book a delivery for when you come home and avoid returning home to an empty fridge. Orders can be placed up to 3 weeks in advance.

Shop for two orders at the same time

You can do two shops at the same time and get each delivered to a different address. So if you need to shop for an elderly relative, or you want to make sure your son or daughter are eating well at university, you can do their shopping for them whilst doing your own shopping, and get it delivered direct to their door.

Write notes to your picker

From size and ripeness, to your preferred colour and substitute, you can tell your picker exactly what you want.

Substitution Notes

If the item you ordered is not available, please tell us if you want it substituted. Just go to 'View full basket' and choose if you want the whole order or certain item substituted. You can also specify a substitution by writing a note to your picker.

Multisearch/ Express Shopper

It's as easy as writing a shopping list. Simply type all the items you want into the notepad at Multisearch/ Express Shopper , click on the 'Find' button and we'll show you all the products we have relating to the first item on your list. Click on the next item to see the next sets of results.

Never miss a promotion

Look out for the alert "You've missed a promotion" in red. Check you have the right quantities in your basket to make the most of our multisave promotions.

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Ideas & Inspirations

Over 900 recipes

Not sure what to cook? Be inspired with over 900 recipes online. They all have ready-made shopping lists so you can simply 'click to buy' the ingredients.

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Product Information

Back of pack information

Back of pack information is available on most products. This includes nutritional GDA (Guideline Daily Amount) information, ingredients, storage and cooking instructions

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Greener Shopping

Hand plastic bags to our drivers

Recycling is a big priority for Tesco and we are continually looking for ways to help our customers recycle more. Our delivery drivers will now accept all carrier bags back for recycling, not just our own.

Green Clubcard points for bagless deliveries

Over 40% of our customers choose to have their shopping delivered without bags. You can now opt to have your groceries delivered without plastic carrier bags*. You will also collect 1 Green Clubcard point for every 10 items ordered. Simply select 'deliver without plastic bags' at the online checkout.

*Certain products such as raw meat and bleach will still come in carrier bags for health and safety reasons.

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Vouchers and eCoupons

Use eCoupons after you've checked out

Even if you've already checked out, you can add an eCoupon to the order. Simply go to 'My orders', click 'Make a change' to the order due for delivery, and add your eCoupon. Dont forget eCoupons beginning with X may not be used in conjuction with any other eCoupon code beginning with X.

Clubcard vouchers

You can choose which type of product coupons you wish to receive in your Clubcard Statement.

1) Product coupons for use in store

2) Product eCoupons for use online in grocery

Simply enter your Clubcard number & postcode at https://secure.tesco.com/clubcard/clubcard/login.asp to login, then choose either "receive coupons to spend in-store" or "receive conpons to spend online".

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