Perfect Phrases for Dealing with Difficult People

By: Susan Benjamin

Catalogue Number: G4K-2Z79

Perfect Phrases for Dealing with Difficult People

  • Format: Paperback
  • Publisher: McGraw-Hill Education - Europe
  • ISBN: 9780071493048
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Author's Biography

Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

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