Where is my order?
You can always track your order’s progress online by signing into My Account and clicking on View Direct Orders.
If your delivery is due today and it’s late, please double-check the delivery date on your confirmation email, and also make sure we haven’t sent you any email or text updates.
Our customer services team are always here to help, but they won’t have more specific order arrival times than you’ll find online.
It sometimes takes longer to deliver items to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands.
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