How do I cancel my order?

You can cancel a Click & Collect order up until you have collected it. You can cancel a Home Delivery order within 15 minutes of placing it. 
To cancel your order, please follow the steps below.
1. Go to Your Orders, find the order and select ‘View order’
2. On the next page, select ‘Cancel order’
3. On the next page, just follow the instructions
If you have any problems, please contact our Customer Services Team on 0800 323 4050 or 0330 123 4050 from a mobile.

> How do I change my collection store?
> How do I change my delivery address?
> How do I change my delivery date?

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Phone 0800 323 4050†
Mobile 0330 123 4050
Opening times:
Mon to Fri 8am to 11pm
Saturday 8am to 8pm
Sunday 10am to 6pm
† 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.


Tesco Customer Services
PO Box 73
Baird Avenue
Dryburgh Industrial Estate