Unwanted substitutions on eCDNs and why we have to deliver them

Published 28 February, 2024Updated 28 February, 2024

No, you won’t be able to cancel the item. If you don’t want a substitution, wait for your delivery and return the item to your driver for a refund. Please be assured, you’ll never be charged extra for a substitution, even if it’s more expensive than the product you chose.

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