Design Vicenza

About us

Verona Design Ltd. is a professional company which has been trading for nearly 20 years. We stock a large selection of products in our ever expanding warehouse in Carmarthenshire, South Wales to suit every budget and lifestyle. We offer everything for the bedroom and more. Beds in all sizes and for all ages, storage furniture, chests of drawers, bedsides, wardrobes and more. All of our products are made from solid pine which is sourced from sustainable forests in Brazil. Our pine furniture is all made in the same factory to ensure that a strict quality control regime can be enforced. We regularly add new products to our already extensive ranges. All of our new products come with a 5 year manufacturer’s parts guarantee. Rigorous demands in quality, design, sourcing efficiency and knowledge of the market enable Verona Design Ltd to offer high quality products.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery £7.95 Order by 2pm (Monday-Friday) for delivery next day
Standard delivery (Small Items) £5.95 Order by 2pm (Monday-Friday) for delivery within 2-5 days
Standard delivery (Large Items) £12.95 Order by 2pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We ship our items using a variety of couriers including TNT, Pallex as well as our own vans. We will include details of who will be delivering your parcel and tracking details (if available) when we confirm dispatch to you.

We operate from Monday to Friday, 9am to 5.30pm, excluding Bank Holidays. For orders placed over a weekend or on a Bank Holiday we will dispatch this item on the next working day to reach you within the timeframes outlined above.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

Most of our deliveries require a signature, but our couriers are flexible and will follow your instructions if you are unable to be present to sign for delivery. They will follow the instructions as left on a signed note on the door.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. All of our couriers will attempt a further two deliveries before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

We are happy to accept returns for all of our products, however, due to hygiene reasons, we can not accept returns for mattresses.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will replace these parts under our 5 year warranty, or either cover the cost of the return or arrange for a collectioin by a courier.

Most of our smaller items can be returned using the Royal Mail, however our larger items will need to be returned by courier. If this is the case we estimate the cost of courier returns to be approximately £40 depending on your location. For change of mind returns you can either arrange your own courier or we can arrange for our courier to collect from you. If you choose this option we will deduct the cost of the return from your refund.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

You can choose any method you like to return your item to us, but please make sure all the parts are packaged up i.e. no wood showing. Couriers tend not to accept the items otherwise.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Should you be unfortunate enough to receive a faulty or damaged or faulty item, please inform us as soon as possible. We will need you to provide us with images of the damage, so we can determine exactly which parts need to be replaced.

Contact us

Talk to Clearwater Hampers directly about their products or an order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address: sales@veronadesignltd.com

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone 01554 891 678

Mobile 01554 891 678

Our customer services are open from 9am - 5.30pm, Monday to Friday, excluding Bank Holidays, Saturdays 10am-2pm

Postal address:
Unit 1A
Pemrey Properties Industrial Estate
Pembrey, Carmarthenshire
SA16 0HZ

Company number: 3148367. VAT number: GB666722607

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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