Outperform the competition with Subir Chowdhury's next-generation management system Nobody knows quality like Subir Chowdhury, and The Power of LEO reveals the elegant new approach he has pioneered with the world's top companies. I couldn't recommend this book more. --Marshall Goldsmith, author of the New York Times bestsellers MOJO and What Got You Here Won't Get You There The Power of LEO will be beneficial to any organization that utilizes its principles and incorporates them into their culture. Subir Chowdhury's LEO is guaranteed to produce results. --Michael King, CEO and National President, Volunteers of America A no-nonsense book full of real-life case examples, practical tips, and proven strategies. If you're looking to make quality a way of life, this is definitely the book for you. --Jim Kouzes, coauthor of the bestselling The Leadership Challenge We have applied LEO in my hospital and it works. Subir Chowdhury's book will serve as a powerful reminder to the healthcare industry that its primary goal is to develop, enhance, and delight its most important customer: the patient. --Mark L. Rosenblum, M.D., Chair, Department of Neurosurgery, Henry Ford Health System, and Vice President of Clinical Programs, Henry Ford West Bloomfield Hospital Most management strategies are great in theory. But how does a line executive put it to use? The Power of LEO shows us how in practical, down-to-earth terms and anecdotes. A most useful read! --Jim Lawrence, CEO, Rothschild North America and former Vice Chairman and CFO, General Mills About the Book: Hailed as the Quality Prophet by BusinessWeek, Subir Chowdhury is the long-established global authority on the critical importance of quality and how to achieve it with Design for Six Sigma (DFSS). Now, he takes it to the next level by showing you how to build quality into the DNA of your entire organization. In his bestselling book i.The Ice Cream Maker, Chowdhury introduced his next-generation management system--LEO. In The Power of LEO, he describes how continuous focus on quality improvement can revolutionize any process--from manufacturing operations to managerial decision making. The secret is to cease delegating the responsibility of quality to specific teams or departments and permanently lodge it within the core of an organization's culture. Chowdhury's profoundly simple yet extraordinarily effective management system is based on three basic principles: Listen--Seek input from all stakeholders within your organization, from suppliers to employees to customers Enrich--Create new ideas for improvement and solutions for problems using simple techniques Optimize--Select the best improvement idea or solution, subject it to testing in the real world, and correct all shortcomings Quality methodologies like Six Sigma and Lean can be highly effective but are used narrowly and by limited personnel within an organization. LEO is the encompassing strategy that can be easily embraced by everyone within an organization, resulting in measurable improvements in your operations, products, and bottom line. If you're serious about competing in the global marketplace, join Subir Chowdhury on his quest for overall quality and transform your organization from a company that does some things well into an established industry leader.