Scent Warehouse

About us

Scent Warehouse is a UK-based leading beauty company with over 20 years of experience in the industry. We pride ourselves in offering an exceptional range of perfume, gift sets, aftershaves, skincare, haircare and cosmetics - all at the lowest prices possible.

Our team is bursting with experience; from the happy-to-help customer service to the best buyers in town who are constantly looking for great offers, so we can pass the huge savings directly on to you.

We know how important it is to have complete confidence every click of the way when it comes to online shopping and that's why we go out of our way to make sure you'll always have an excellent experience.

At Scent Warehouse, we're so passionate about everything beauty-related; we strive to be the best place online for cheap perfume and all beauty products.

What makes Scent Warehouse so good?

FREE UK postage on all orders - We don't have a minimum spend here. We aim for every order to be processed by the next working day and we also ship internationally.

A huge range of beauty brands - Whatever your budget, we have thousands of brands to suit you, from luxury labels like Chanel, Dior and YSL, to everyday essentials like Clarins, Bobbi Brown and Elizabeth Arden.

An easily available Customer Service team - Whether it's a question about a product or query with your order, our friendly team can be reached by contacting us through eBay by clicking this link.

Huge savings - We have a dedicated team who constantly monitor our prices, sometimes they may change on a day-to-day basis but they'll always, always make sure it's the best price possible. We want you to get more for your money. Scent Warehouse combines leading industry experience with top of the range warehousing facilities to offer our customers the very best prices and services on beauty products.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery £3.95 or £5.95 Order by 1pm (Monday-Friday) and collect in store next day
Standard delivery(Small Items) FREE or £3.00 Order by 1pm (Monday-Friday) for delivery within 2-5 days
Standard delivery(Large Items) FREE or £4.99 Order by 1pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: DPD and Hermes.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

All of our items will require a signature; please ensure you are available to sign for your order when it is delivered.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

All of our items can be returned by standard post.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Please send your return to: Unit 6, 1-2 Dallas Ct, Salford M50 2GF.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:tesco@scentwarehouse.co.uk

We will acknowledge your email within 24 hours of receipt, excluding our non-working days and Bank Holidays.

Phone+44 (0) 161 888 2926 

Mobile+44 (0) 161 888 2926

Our customer services are open from 8.30am - 5.30pm, Monday to Friday, excluding Bank Holidays.

Postal address:
Unit 6
1-2 Dallas Court
Salford
Manchester, M50 2GF

Company number: 3497502, VAT number: GB704810854.

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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