Purewell on behalf of Euronics

About us

Since 1955 Purewell Electrical has been supplying the residents of Christchurch, Dorset with all their Kitchen Appliance and TV & Entertainment needs. Over the years we have grown and taken our brand of customer focussed electrical retail nationwide. We are a family run business and we still abide by Arthur Griffiths' founding principles of unbeatable customer service and great prices. Our approach to electrical retail has seen us awarded UK Independent Electrical Retailer in both 2015 & 2016; plus we have won a number of awards for our 15,000 sq ft superstore in Christchurch. We are open 7 days a week and always on hand to respond to any enquiries. We are extremely proud of the brands that we work with and hope that we can help you Switch On Your Home!

Brands
We have hand picked some of our best sellers to for Tesco. We are proud to work with some of the best electrical brands including:
AEG, Belling, Bissell, Bosch, Britannia, Crosley, Delonghi, Dualit, Dyson, Ebac, Fisher & Paykel, Hoover, Hotpoint, Humax, Indesit, iRobot, Kenwood, KitchenAid, Lectro, LG, Miele, Morphy Richards, Neff, New World, Numatic, Panasonic, Pure, Roberts Radio, Ruark, Russell Hobbs, Samsung, Sebo, Sennheiser, Shark, Siemens, Smeg, Sonos, Sony, Stoves, Tefal, Valor, ViewQuest & Whirlpool.

Range
We have a wide selection of Kitchen Appliances, TV & Entertainment, Audio & Gadgets. Our range includes: Washing Machines, Tumble Dryers, Dishwashers, Fridges, Freezers, Fridge-Freezers, Cookers, Built-In Appliances, Televisions, Hi-Fi, Blu-Ray Players, HD Recorders, Home Cinema, Soundbars, DAB Radio, Cameras, Coffee Machines, Food Mixers, Food Blenders, Food Processors, Irons, Breadmakers, Slow Cookers, Microwaves, Vacuum Cleaners, Steam Mops Etc.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery £5.95 or £7.95 Order by 1pm (Monday-Friday) for delivery next day
Standard delivery (Small Items) £3.00 Order by 1pm (Monday-Friday) for delivery within 2-5 days
Standard delivery (Large Items) £19.95 or £38.95 Order by 1pm (Monday-Friday) for delivery within 7 days
Standard delivery + Recycling (Does not include Disconnection, item must be ready for removal) £34.99 Order by 1pm (Monday-Friday) for delivery within 7 days
Standard delivery + Connection (Does not include Disconnection, item must be ready for removal) £49.99 Order by 1pm (Monday-Friday) for delivery within 7 days
Standard delivery + Connection & Recycling (Does not include Disconnection, item must be ready for removal) £64.99 Order by 1pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Highlands, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: Parcelforce, Royal Mail and Hermes.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

Some of our items require a signature; we will let you know about those that do so that you can arrange to be available for delivery.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Most of our items can be returned by standard post. For those that can't we estimate the cost of return for smaller items to be £3.99 and for larger items to be £6.99.

We offer a courier service to assist you with returning unwanted items, which costs £6.99 for small items and £24.99 for large items, and will be deducted from your refund. If you would like our help to arrange a courier collection, please let us know.

Returns guidelines

Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:tesco@purewell.co.uk

We will acknowledge your email within 24 hours of receipt, excluding our non-working days and Bank Holidays.

Phone01202 484411

Mobile01202 484411

Our customer services are open from 9am - 6pm, Monday to Friday, excluding Bank Holidays, Saturday from 9am - 6pm and on Sunday from 10am - 4pm.

Postal address:
Unit 14 Somerford Business Park
Wilverley Road
Christchurch
BH23 3LB

Company number: 660527, VAT number: GB185667515.

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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