Parkers of Bolton



About us

At Parkers we are mad about all things bikes, and we've been doing it for the last 25 years. We stock everything you need for a great cycling experience including lights, locks, helmets, computers and a huge range of cycling clothing. For more outdoors fun we also have a large RC car, boat and plane department with all the back-up stuff you might need. Plus lots more gear for healthy outdoor activities.

Delivery Information

Delivery rates and timescales

Click & Collect FREE on all Tesco direct orders Order by 11am (Monday-Friday) and collect in store next day
Express delivery Sorry, not currently available Order by 3pm (Monday-Friday) for delivery next day
Standard delivery (Small Items) FREE Order by 11am (Monday-Friday) for delivery within 2-5 days
Standard delivery (Large Items) FREE Order by 11am (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We ship our items using a variety of couriers including Yodel, Tuffnells and Royal Mail. We will include details of who will be delivering your parcel when we confirm dispatch to you.

We operate from Monday to Friday, 9.30am to 5pm, excluding Bank Holidays. For orders placed over a weekend or on a Bank Holiday we will dispatch this item on the next working day to reach you within the timeframes outlined above.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

Orders sent via Royal Mail will not require a signature although someone may need to be home to accept the delivery should the packaging be too large to post. Deliveries made by courier will always require a signature..

Missed delivery

Once your order has been received you will not be able to cancel the delivery, amend the order contents or change the delivery address. You will need to take delivery of your order first, and if the parcel remains unwanted please contact our Customer Care team to arrange for a returns authorisation reference number. For options on how to speak with us see our "Contact Us" section. If there is no one to receive your parcel, whether it is being delivered by Royal Mail or by courier, a card will be posted through your door advising of a delivery attempt. There will be a contact telephone number on there for your local branch. If you telephone the number on the card you will be able to re-book a delivery day, or arrange to pick the parcel up from the depot.

Returns & Cancellation Policy

Changed your mind?

That's no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found here Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Most of our items can be returned using Royal Mail, however our larger items may need to be returned by courier. If this is the case we estimate the cost of courier returns to be approximately £14. For change of mind returns you can either arrange your own courier or we can arrange for our courier to collect from you. If you choose this option we will deduct the cost of the return from your refund.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

We hope you enjoy your purchase, but if you wish to return it to us you can do so by one of the following means:

By post or your own courier:

Please package your item(s) securely, returning in the original outer packaging where possible. Include the details of why it is being returned, along with your customer order number and your personal details. All items returned by post (unless faulty) are returned at your cost. You are advised to obtain a certificate of posting (available from all Post Offices at no charge) when returning items by post. If you post your item(s) back to us, we will endeavour to send you a replacement or refund your payment within 7 days, providing your details are included with the items returned.

Collection by Parkers of Bolton (larger items delivered to you by courier):

Depending on the size and weight of the item you wish to return, you may prefer for Parkers of Bolton to collect your goods from you, however we will charge you for collecting the goods if they are not faulty. To arrange for an item to be collected by Parkers of Bolton, you must firstly contact our aftersales department. If we collect your item(s), we will endeavour to send you a replacement or refund your payment within 7 days. For faulty items, we will, upon receipt of the product, examine it or we may have to return it to the manufacturer for examination. We aim to dispatch a replacement product, arrange a repair or refund your money within 7 days. When returning goods, if no fault is found we do not refund delivery charges.

If you are returning a large item using your own courier we ask that you contact us first so that we can provide you with the necessary details. This helps us identify your return when we receive it and avoids any delays in processing the return. We recommend that you obtain proof of posting for all returns and consider insurance for higher value returns. Unfortunately, we are unable to process your return unless we receive the goods from you.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn't, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Please contact our helpline on 0161 7274067 or email aftersales@parkersofbolton.co.uk

Contact us

Talk to our Tesco Partner directly about their products or an order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address: parkersofbolton@btconnect.com

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone 0161 7274067

Our customer services are open from 9.30am - 5pm, Monday to Friday, excluding Bank Holidays

Postal address:
Parkers of Bolton
Unit 6, Shield Drive
Wardley Industrial Estate
Worsley, Manchester, M28 2QB
Company number: 196020, VAT number: GB 145758147

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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