Land Of Beds

About us

At Land of Beds we are passionate about the importance of a regular and consistent sleep pattern and how this can affect quality of life. Our company motto is ‘a good night’s sleep begins with a great bed’. Our job is to provide our customers with the best suited bed for them at the most affordable price possible.

The company itself has over 40 years of experience within the home furniture industry. It was first established by Harold C Murray in retail premises in Liverpool, North West England during the 1970s. It has since been passed down the generations to Mike Murray Jnr. Via his father Mike Snr.

As a leader in the bed industry, Land of Beds has received many accolades for its high quality service and determination to put the customer first. It was Crowned ‘Independent Bed Retailer of the Year’ by the National Bed Federation in 2012, were Highly commended ‘Bed E-tailer of the Year’ by the National Bed Federation in 2013 and were ‘Highly Commended’ by the National Bed Federation in 2015. In 2016 Land of Beds Won the prestigious High Sheriff Business Award for Enterprise.

Land of Beds prides itself on being experts in the field. All Land of Beds staff undergo extensive training and have completed the National Bed Federation Sales Academy Accreditation, to ensure the highest standards in customer service. Staff members make regular visits to our suppliers’ factories and research centres. This enables them to keep up to date with the latest innovations in the bed industry, helping them to stock best in traditional and high tech mattresses.

At Land of Beds we feel that a customer is for life, not just a sale. You can rest assured that should you need any help or advice with your bed or mattress; our helpful, friendly and knowledgeable customer service team will be there to assist you.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect FREE for orders of £30 or more
£2 for orders under £30
Order by 1pm (Monday-Friday) and collect in store next day
Express delivery Sorry, not currently available Sorry, not currently available
Standard delivery(Small Items) £5.95 Order by 1pm (Monday-Friday) for delivery within 2-5 days
Standard delivery(Large Items) FREE Order by 1pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: Network 4, UPS and Hermes.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

All of our items will require a signature; please ensure you are available to sign for your order when it is delivered.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot, if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Some of our items can be returned by standard post. For those that can't we estimate the cost of return for smaller items to be £10 and for larger items to be £100.

Returns guidelines

Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Please send your return to: 4, Jensen Ct, Runcorn WA7 1SQ.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:help@landofbeds.co.uk

We will acknowledge your email within 24 hours of receipt, excluding our non-working days and Bank Holidays.

Phone0800 158 4842

Mobile0800 158 4842

Our customer services are open from 9am - 6pm, Monday to Friday, excluding Bank Holidays, Saturday from 9am - 6pm and on Sunday from 11am - 5pm.

Postal address:
Land of Beds
14 Church Street
Frodsham
WA6 6QL

Company number: 5920127, VAT number: 319838719.

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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