Jewelco London are UK-based manufacturers and importers of quality gold, silver and diamond set jewellery, supplying the public direct from the factory. In business since 1991, Jewelco London have an enviable reputation for quality and service, and as all goods are shipped from their own UK warehouse, orders are shipped fast and guaranteed. And with thousands of products on offer, you’re sure to find your perfect piece.
Reasons for buying from Jewelco London:
- Established London-based VAT registered UK Company
- UK Distance Selling Act protection
- Genuine products only – no hidden tricks
- Competitive pricing
- Free standard UK delivery
- Free guarantee with every purchase
- Dedicated Customer Service Team
- UK Hallmarks
- Brand new products only
- Free luxury packaging
- Fast shipping
Delivery rates and timescales
|Click & Collect||Sorry, not currently available||Sorry, not currently available||Express delivery||FREE or £7.95||Order by 12pm (Monday-Friday) for next day delivery|
|Standard delivery(small Items)||Free||Order by 12pm (Monday-Friday) for delivery within 2-5 days|
|Standard delivery(Large Items)||Free||Order by 12pm (Monday-Friday) for delivery within 7 days|
Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.
'We use Royal Mail to ship our parcels.
'We ship items Monday to Friday.
Delivery locations and exceptions
We deliver to all UK regions.
Requirements to sign for delivery
Express Delivery and high value items will require a signature upon delivery.
Missed deliveries can be collected from your local Royal Mail Delivery Office.
Is your purchase not quite right?
That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found here Returns Policy page.
We cannot accept returns for bespoke items, such as wedding rings, name plates, and for hygiene reasons, earrings or body jewellery which have been tried on.
Charges for returns
Jewelco London are unable to offer free returns for change of mind, although this does not affect faulty goods
We suggest using tracked post when returning goods.
Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.
Please return to: J-Co London Returns, 27 Greville Street, London, EC1N 8SU.
Is your purchase faulty or damaged?
We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.
Please contact our Customer Services Team on firstname.lastname@example.org or 020-3754-5025 (UK office hours)
Talk to our Tesco Partner directly about their products or an order
If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.
Email address: email@example.com
We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays
(020) 3754 5025
Our customer services are open from 9am - 5pm, Monday to Friday, excluding Bank Holidays.
27 Greville Street
Company number: 3071308, VAT number: 657589768
Talk to Tesco
If you prefer, you can also talk to Tesco about your order: