About us

homeArama is proud to be an Independent retailer focused on you, our customer.

Established by owners Mike and Caroline homeArama has been successfully trading for well over 10 years now. The name is a combination of “home” and “panorama” creating “homeArama” meaning a wide range of product for, yes you guessed it, the home!Since the beginning our family owned company has grown to represent many great companies and brands from all parts of the globe; some small, some large but all family owned and with a common goal...to offer something different, something that adds value to your home, your life, your day, in fact something that you will be proud to own in your home, use at your place of work or give as a treasured gift.

Our collections are certainly wide in their variety, use and style but all are linked by their quality, design, functionality, durability, offering the best in their class! We represent in the UK the brands of Bahne, Bosign, Hachiman, Hukka Design, Italesse, Jalo, Miss Etoile plus others and are the UK’s largest retailer of Equa Water Bottles and Elephant Parade Collectible Replicas helping save the Elephant.

From the very outset our prices are competitively set to reflect the high quality of our brands and products whilst maintaining our strict ethos of offering you real value for money.

The core principles that drive us:

(1) To treat all our customers as we would wish to be treated

(2) To be transparent in all our dealings

(3) To provide good, speedy and courteous service

(4) To offer products that are fit for purpose, of good quality and offer value for money

(5) To constantly learn and improve from all around usWe look forward to welcoming you to our family!

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery £7.95 Order by 1pm (Monday-Friday) for delivery next day
Standard delivery(Small Items) £3 Order by 1pm (Monday-Friday) for delivery within 2-5 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: DPD.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

All of our items will require a signature; please ensure you are available to sign for your order when it is delivered.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Most of our items can be returned by standard post. For those that can't we estimate the cost of return for smaller items to be £3.00 and for larger items to be £6.00.

Returns guidelines

Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:tesco@homearama.co.uk

We will acknowledge your email within 24 hours of receipt, excluding our non-working days and Bank Holidays.

Phone01993 867075

Mobile01993 867075

Our customer services are open from 9am - 5pm, Monday to Friday, excluding Bank Holidays.

Postal address:
Cypher House
Bampton Business Park South
OX18 2AN

Company number: 3898246, VAT number: GB774 2396 04.

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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