- Tesco Direct is closing on 9 July 2018
It may now take 2-5 days to receive your order. If your order is delayed, our customer service team will contact you. Sorry for any inconvenience. For more information, please check our FAQs.
Customer services
Account management
Buying guides
Search our help section
Frequently asked questions
Orders & deliveries
- What if the item is damaged or faulty?
- My Tesco direct delivery is late
- What is Click+Collect?
- Where is my order?
- How do I check if my order has been delivered to store?
- I have not had my order but the tracking says it has been delivered
- How much does home delivery cost?
- I have not received a confirmation email after I placed my order?
Clubcard, vouchers & coupons
Cancellations, refunds & returns
- How do I return a product?
- How can I cancel my order?
- Are there any non-returnable products?
- Why has my order been refunded/cancelled?
Stock availability
- How do I check stock at a store?
- An item I want is out of stock, how can I find out when it will be back in stock?
Other
Contact us
Complete our online form to send an email to us.
We aim to respond to your email within 48 hours of receipt.
Our stores
Please contact your nearest Tesco store with any questions about shopping in our stores.
Find nearest storeTelephone
 |
0800 323 4050† |
 |
0330 123 4050 |
| Opening times: | |
| Mon to Fri | 8am to 11pm |
| Saturday | 8am to 8pm |
| Sunday | 10am to 6pm |
Post
Tesco Customer ServicesPO Box 73
Baird Avenue
Dryburgh Industrial Estate
Dundee
DD1 9NF
