GB Gifts

About us

GB Gifts stock a huge range of branded cosmetics including L'Oreal, Max Factor, Bourjois and many many more. We strive to offer great service, friendly advice and unbeatable prices.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Order by 3pm (Monday-Friday) and collect in store next day
Express delivery £3.95 Order by 12pm (Monday-Friday) for delivery next day
Standard delivery(small Items) FREE Order by 3pm (Monday-Friday) for delivery within 2-5 days
Standard delivery(Large Items) FREE Order by 3pm (Monday-Friday) for delivery within 2-5 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We send out our orders using 'Royal Mail 1st class , 2nd class and recorded delivery service.

We operate Monday to Friday.

Delivery locations and exceptions

Our customer service is open Monday-Friday 9am-5pm. Our deliveries are by Royal Mail which are Monday to Saturday.

Requirements to sign for delivery

Undelivered parcels will be redirected to a local Royal Mail depot for your collection.

Missed delivery

Undelivered parcels will be redirected to a local Royal Mail depot for your collection.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found here Returns Policy page.

Charges for returns

If the you change your mind about the product you must pay the return cost.

The cost of return of any cosmetic item will be at least £2 minimum.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.


Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Enter details here of any contact details relating to a dedicated helpline for faulty items.

Contact us

Talk to our Tesco Partner directly about their products or an order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:sales@gbgifts.co.uk

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone 01438 347098

Our customer services are open from 9am - 5.00pm, Monday to Friday, excluding Bank Holidays

Postal address:
GB Gifts Limited
121 Ascot Crescent
Stevenage
Herts, SG1 5SX
Company number:08292939, VAT number:GB152 6422 28

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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