Garden Centre Direct are an experienced garden buildings manufacturer and leading online retailer. Offering high quality garden buildings, garden furniture, barbecues, outdoor toys and accessories, Garden Centre Direct offer a complete range of outdoor products, equipping and enabling you to create the perfect garden for your home.
Delivery rates and timescales
|Delivery Option||Delivery Cost||UK Mainland & Isle of Wight|
|Click & Collect||Sorry, not currently available||Sorry, not currently available|
|Express delivery||Sorry, not currently available||Sorry, not currently available|
|Standard delivery (Small Items)||FREE||Order by 1pm (Monday-Friday) for delivery within 2-5 days|
|Standard delivery (Large Items)||FREE||Order by 1pm (Monday-Friday) for delivery within 7 days|
Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Highlands, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.
TWe dispatch our items from Monday to Saturday using the following couriers: Own delivery Vehicles and Yodel.
Delivery locations and exceptions
We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.
Requirements to sign for delivery
All of our items will require a signature; please ensure you are available to sign for your order when it is delivered.
If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.
Changed your mind?
That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.
If you wish to cancel your order before the goods have been despatched you can e-mail us at firstname.lastname@example.org
Charges for returns
If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.
Some of our items can be returned by standard post. For those that can't we estimate the cost of return for smaller items to be £10 and for larger items to be £30.
Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.
Please contact us prior to returning your item so that we can issue you with a returns number. This helps us to identify your return and ensure we can process your refund quickly.
Is your purchase faulty or damaged?
We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.
Talk to Garden Centre Direct directly about their products or an order
If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.
Email address: Tesco@kybotech.co.uk
We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays
Our customer services are open from 8am - 5pm, Monday to Friday, excluding Bank Holidays
Dukeries Industrial Estate
Company number: 3749055, VAT number: 738273904.
Talk to Tesco
If you prefer, you can also talk to Tesco about your order: