Fitness Superstore

About us

Fitness Superstore, the UK’s no.1 fitness equipment retailer.

At Fitness Superstore, our mission is to bring you an unrivalled range of specialist fitness equipment to suit your every fitness need. With over 25 years’ experience in the industry, we are uniquely placed to offer the widest range of best branded products at the most competitive prices.

Founded in 1994, our range of fitness equipment includes leading high street brands, as well as numerous import exclusives. From treadmills, elliptical cross trainers, exercise bikes and rowing machines to multi-gyms, weight plates, dumbbells and much more, we offer unbeatable variety. We also offer an extensive range of boxing equipment, sports nutrition and sports equipment including premium table tennis equipment.

Top brands we stock include Life Fitness, NordicTrack, Horizon Fitness, Vision, Octane, Kettler, Power Plate, Body Solid and Powertec. Due to our massive buying power, we can also offer huge discounts on exclusive lines, which you will not find anywhere else in the UK.

We have the 9 largest fitness showrooms in the UK. Our biggest store based in Northampton is home to our massive 100,000sqft distribution centre, packed over £5 million worth of the latest fitness and gym equipment for you to try and take away. Or you can call in to one of our other local fitness showrooms in Surrey, Kent, Manchester, Gloucester, Chester, Newcastle, Leeds and House of Fraser Birmingham.

In-store or via our sales hotline, you can speak to our expert team, who are fully trained on all aspects of the gym equipment we sell. Several of our staff are also qualified personal trainers – we even boast an ex-British Steeple Chase Champion and former England Runner based at our Manchester Store.

You can browse over 3000 products on our website, anytime, anywhere. We offer a 30 day website guarantee for orders over £200, as well as great finance options including interest free to help spread the cost.

Whatever your fitness equipment needs, you’re sure to find what you need at Fitness Superstore.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available
Express delivery £7.95 Order by 2pm (Monday-Friday) for delivery next day
Standard delivery (Small Items) £5.95 Order by 2pm (Monday-Friday) for delivery within 2-5 days
Standard delivery (Large Items) FREE Order by 2pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We ship our items using a variety of couriers including Yodel, XDP, Pallt network & Royal Mail. We will include details of who will be delivering your parcel when we confirm dispatch to you.

We operate from Monday to Saturday 9am to 5pm, excluding Bank Holidays. For orders placed over a weekend or on a Bank Holiday we will dispatch this item on the next working day to reach you within the timeframes outlined above.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

Most of our items will not require a signature, however we will let you know about those items that do so that you can arrange to be available for delivery.

Missed delivery

'If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. All of our couriers will attempt a further two deliveries before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found here Returns Policy page.

We are happy to accept returns for all of our products.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return.

To return one of items can cost you from £3 but it alldepends on the size of the item.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.


Please contact us on customerservice@fitness-superstore.co.uk or 01604 673000

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Please contact us on customerservice@fitness-superstore.co.uk or 01604 673000

Contact us

Talk to our Tesco Partner directly about their products or an order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:customerservice@fitness-superstore.co.uk

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone 01604 673000,01604 673000

Our customer services are open from 9am - 8pm, Monday to Friday, excluding Bank Holidays

Postal address:
Bodypower Sports Plc | Fitness Superstore
13 Gatelodge Close
Round Spinney
Northampton, NN3 8RJ
Company number: 3644050, VAT number: 623629637

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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