What are my options for making a payment?

Tesco Direct accepts the following methods of payment:

Card Payments
Cash – In store only
Clubcard Vouchers
Tesco Gift Card
eCoupons – Online only

The following cards are accepted: MasterCard, Visa Credit, Visa Debit, Maestro, American Express & Clubcard Plus

Please Note: We do not accept VISA Electron cards.

If we can't deliver an item to you that's already been paid for, we will give you a full refund as explained in our refund policy.

For enhanced protection when shopping online, Tesco Direct is now using the Verified by Visa (VbV) security programme from Visa, the SecureCode system from MasterCard and the SafeKey system from American Express.

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Our stores

Please contact your nearest Tesco store with any questions about shopping in our stores.

Find nearest store
Phone 0800 323 4050†
Mobile 0330 123 4050
Opening times:
Mon to Fri 8am to 11pm
Saturday 8am to 8pm
Sunday 10am to 6pm
† 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.


Tesco Customer Services
PO Box 73
Baird Avenue
Dryburgh Industrial Estate