EverLawn

About us

Artificial Grass (UK) Ltd manufacture EverLawn® - The UK’s Finest Artificial Grass. Our company specialise in producing quality synthetic grass for landscape and sports surfaces.

Our company produce superior high end beautiful, luxurious and exclusive artificial grass and affordable surfaces with impressive realism.

Artificial Grass (UK) Ltd is passionate about customer satisfaction supplying a product and service that meets customers’ expectations is paramount.

Our brand of artificial grass, EverLawn® was registered as a United Kingdom Trademark in 2008. Artificial Grass UK Ltd was incorporated in 2007.

Since 2008 EverLawn® has developed a reputation for high quality artificial grass products with realism that exceeds customer’s expectations. Built on reputation EverLawn® has become Europe’s leading brand of artificial grass.

We offer a range of four EverLawn® artificial grass products for garden lawns. Each product has alternative characteristics to help you choose your desired product. Characteristics such as Texture, Colour, Pile Height & Density differentiate the range. The quality of yarns used and the production process is identical throughout the range of products.

Adding more value to the brand is the addition of Yarnsheild™ to the yarns. This protects the yarn monofilaments from ultraviolet rays (UV) throughout their lifetime expectancy which is between 25 to 30 years.

In addition to the UV protection is PetGuard™. This special formula protects the yarn monofilaments from the discolouration caused by pet urine and this also protects the monofilament fibres for the lifetime expectancy of the products

All of the products produced by EverLawn® carry the trusted certified European logo.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available
Express delivery Sorry, not currently available
Standard delivery(Small Items) FREE Order by 5pm (Monday-Friday) for delivery within 2-5 days
Standard delivery(Large Items) FREE Order by 5pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: Everlawn

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

All of our items will require a signature; please ensure you are available to sign for your order when it is delivered.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Unfortunately, none of our items can be returned by standard post and we estimate the cost of return for smaller items to be £50 and for larger items to be £90.

We offer a courier service to assist you with returning unwanted items, which costs £50 for small items and £90 for large items, and will be deducted from your refund. If you would like our help to arrange a courier collection, please let us know.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Please contact us prior to returning your item so that we can issue you with a returns number. This helps us to identify your return and ensure we can process your refund quickly.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:tescosupport@everlawn.co.uk

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone01253 884060

Our customer services are open from 9am - 5pm, Monday to Friday, excluding Bank Holidays

Postal address:
EverLawn®
Cocker Avenue
Poulton-le-Fylde, Lancashire
FY6 8JU

Company number: 06319771, VAT number: 928466683

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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