Easylife Group

We’re sorry but this Tesco Partner is not currently selling on Tesco direct. However, they are available to help you with any queries you may have about orders you've already placed.

About us

Welcome to Easylife: Celebrating over 22 years as the UK's leading catalogue retailer.

Founded in 1992, our values are still the same as they were back then. We're focused on making life easier; offering a wide range of practical products at great value to our customers.

We've grown from a one-man business to a dedicated team, working together to become one of the UK's leading importer, distributer and mail order companies. With a huge catalogue of innovative products, we aim to help our customers with everyday practical issues.

We believe that quality, convenience and exceptional customer service are the backbone of our business. With a friendly team of customer service personnel who are based in the UK are ready and waiting to take your call and help you with any issues/queries you may have.

We are also proud to offer a 60 Day No Quibble Guarantee Policy, so you are able to buy with confidence and know that if you are not 100% happy with your products, we will happily refund or replace any items.

Easylife - It's all in the name - we're here to help.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery £7.95 or £7.95 Order by 12pm (Monday-Friday) for delivery next day
Standard delivery(Small Items) £3.00 or £3.00 Order by 12pm (Monday-Friday) for delivery within 2-5 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: Yodel.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

Some of our items require a signature; we will let you know about those that do so that you can arrange to be available for delivery.

Missed delivery

We atempt to deliver 3 times. If the customer is not at home to accept the parcel at the 3rd atempt then the parcel will be returned to the warehouse.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Most of our items can be returned by standard post. For those that can't we estimate the cost of return for smaller items to be £5 and for larger items to be £5.

We offer a courier service to assist you with returning unwanted items, which costs £5 for small items and £5 for large items, and will be deducted from your refund. If you would like our help to arrange a courier collection, please let us know.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Please contact us prior to returning your item so that we can issue you with a returns number. This helps us to identify your return and ensure we can process your refund quickly.

Please send your return to: Easylife Group Ltd, 11-13 King's Terrace, London NW1 0JP.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:tesco@easylifegroup.com

We will acknowledge your email within 24 hours of receipt, excluding our non-working days and Bank Holidays.

Phone020 3455 0199

Mobile020 3455 0199

Our customer services are open from 9am - 5pm, Monday to Friday, excluding Bank Holidays

Postal address:
Easylife Group Ltd
11-13 King's Terrace
London
NW1 0JP

Company number: 5221840, VAT number: 760 9184 15.

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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