Clics Toys

About us

We are the manufacturer of the Clics building toy, in the market since 2002 and produce in Belgium.Clics started very small and is now being sold in over 40 countries.Of course Clics is compliant with all safety regulation for toys in the USA and ECClics is a fun building block with unlimited building possibilities, but also helps to develop educational values like the motorial skills, spatial understanding, 3D recognition,….More Clics more Fun!

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available
Express delivery £3.95 Order by 2pm (Monday-Friday) for delivery next day
Standard delivery(Small Items) £3.00 Order by 2pm (Monday-Friday) for delivery within 2-5 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: DPD.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

All of our items will require a signature; please ensure you are available to sign for your order when it is delivered.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Unfortunately, none of our items can be returned by standard post and we estimate the cost of return to be £4.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Please send your return to:
Docdata Fulfilment Limited - building 3
Windrush industrial Park - Burford road
Witney
OX297EW
United Kingdom

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:mieke.dutoit@clicstoys.com

We will acknowledge your email within 24 hours of receipt, excluding our non-working days and Bank Holidays.

Phone+44 (0)2035 145 379

Mobile+44 (0)2035 145 379

Our customer services are open from 8am - 5pm, Monday to Friday, excluding Bank Holidays.

Postal address:
Docdata Fulfilment Limited - building 3
Windrush industrial Park - Burford road
Witney
OX297EW

VAT number: BE0464 472 523.

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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