Childrens Rooms LTD

About us

Childrens Rooms have been trading for just over 7 years now, from humble beginnings supplying only duvet covers we have grown to now offering everything a parent needs for their childs bedroom. Our target age range is between 3 and 10. We have many items exclusive to ourselves and now have the widest range of toddler bedding and double bedding in the country. We have over 200000 happy customers many who return to us when their child wishes to change from maybe Peppa Pig to Disney Frozen. Our customer service is second to no-one and we aim to treat customers how we like to be treated ourselves, items are sent as soon as they ordered and we take care to ensure that items are packaged well and received in a timely manner.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect FREE on all Tesco direct orders Order by 3pm (Monday-Friday) and collect in store next day
Express delivery £5.95 Order by 3pm (Monday-Friday) for delivery next day
Standard delivery (small Items) £1.95 Order by 3pm (Monday-Friday) for delivery within 2-5 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

Orders are shipped Monday to Friday.

Delivery locations and exceptions

You will receive email notification when your order has dispatched. You will also be informed of the carrier your parcel has shipped with and tracking information.

Requirements to sign for delivery

No signature is required for standard delivery. A signature is required for express delivery.

Missed delivery

Standard deliveries will be taken back to the sorting office and postman will leave a card. For express delivery couriers will attempt one more delivery and a card will be left.

Returns Policy

That’s no problem. All Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

You will be required to pay for postage costs to return the item in the event of a change of mind.

Returns via Royal Mail 2nd Class will generally cost between £2.00 and £6.00 dependent on weight and size.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to Tesco Partner directly about their products or an order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address:customer-services@childrens-rooms.co.uk or info@childrens-rooms.co.uk

Our customer services are open Monday to Thursday 9.00 - 4.30 and Friday 9.00 - 4.00. We are closed on weekends and Bank Holidays.

Phone 01642 440110

Postal address:
Childrens Rooms Ltd
6 Stephenson Court
Middlesbrough
TS6 6UT

Company number: 878084870, VAT number: 05392298

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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