Babe Equip

About us

Founded in 2009, Babe-equip is a family owned and run business specialising in products for new and young families with value for money and outsanding customer care at our core. We only sell products we would use ourselves and handpick everything that we offer. We love new and innovative products and watch out for the ones that we believe are really "usefull" and not just the latest gimmick! As parents we know that every penny counts and we aim to help you make the right descisions for your family.

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery £5.95 or £7.95 Order by 1pm (Monday-Friday) for delivery next day
Standard delivery (Small Items) FREE Order by 3pm (Monday-Friday) for delivery within 2-5 days
Standard delivery (Large Items) FREE Order by 3pm (Monday-Friday) for delivery within 7 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We ship standard delivery smaller items by either Royal Mail 48 or by My Hermes. Larger items over 5kg are shipped with City Link. Tracking numbers are available for My Hermes and for City Link. Smaller express delivery items are shipped with Royal Mail next day before 12pm and larger items with Ciy Link or Parcelforce. Tracking numbers are availabe for all express delivery items.

We ship Monday to Friday except bank holidays.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

A signature is required for all express deliveries and all larger items as well as some standard deliveries . If you are noit available to receive your parcel the carrier will leave a card advising you how to arrange re-delivery. The order will be held at the delivery depot for up to 4 days following the second delivery attempt, after which time your items will be returned to our warehouse.

Missed delivery

If you are not available to receive your parcel the carrier will leave a card advising you how to arrange re delivery. If you do not arrange the redelivery promptly and the item is returned to us you may incur a charge to cover the return costs. It may also take some time for the parcel to get back to us and a refund may be delayed accordingly.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found here Returns Policy page.

Charges for returns

You are responsible for the cost of returning any items where you have changed your mind. If you need assistance to return an item please conact us. You are also responsible for ensuring the items are adequately packed to prevent damage in transit.

The cost of returning will vary according to the size and weight of your package. If your package is over 1 kg it will have to be sent by courier and this can cost between £4 and £20 depending on the carrier and the weight and size.

Returns guidelines

Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.


'For faulty items please contact us before returning either by calling us or emailing us as it may not be necessary to send the item back or we may need it to be sent to an alternative address. For change of mind returns please send them to our contact address. For all returns please ensure that you include your name, address, order number and reason for return in your parcel.

To return your order please post back to our address below complete with a covering letter which includes your name, order number and reson for returning.


Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address: customer-services@babe-equip.co.uk

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone 01977 663306

Our customer services are open from 9am - 5pm, Monday to Friday, excluding Bank Holidays

Postal address:
Babe-equip.co.uk Ltd
Mill Farm
Moor Lee Lane, Great Heck
Goole, DN14 0BP
Company number: 07052210, VAT number: 987922748

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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