My Account

Need help signing in?

Email address

Just enter the email address you used to register with.

Password

Enter your password which you used when you registered and click on the sign in button to start shopping. Your password is case sensitive.

Don't worry if you have forgotten your password, just click on forgotten your password and we will send you a link to reset it

Back to top

If your account has been locked for security reasons , please call our customer service centre for help on 0846 77 55 77

Up to 7p per minute from BT landlines. Other providers vary. Calls may be recorded.

Back to top

Before checkout

You can view and amend your personal details, address book, login details and Clubcard details by following these simple steps:

• Click on My Account
• Click on My account details
• All your address details will display.
• Click on Edit address to amend your address details
• Amend your details and click Save address
• Your new address details will be saved in your address book
• Please make sure you select your correct address from your address book menu when you checkout.

After checkout

Please contact our customer services department on 0846 77 55 77

Up to 7p per minute from BT landlines. Other providers vary. Calls may be recorded.

Back to top

Before you order:

To add another delivery address:

• Click on My Account
• Click on My details
• All your address details will display.
• Click on Add New Address
• Add your address details and click Save Address
• Your new address details will be saved in your address book.
• Please make sure you select your correct address from your address book menu when you checkout.

Alternatively you can click Add New Adrress on the checkout payment screen and follow the same steps.

During your order:

• Once you have added the products you wish to purchase to your basket, click on the Checkout wine button.
• Here you will have the option to Add new address, click on this button and fill in the new address.
• Once you have completed this, follow the on screen prompts to complete your order.

Back to top

To update your personal details:

• Click on My Account
• Click on My details
• All your personal details will display.
• Click on Edit details
• Amend your details and click Save Changes

Back to top

To change your password:

• Click on My Account
• Click on My details
• Your login details will display at the bottom of the page.
• Click on Edit details
• Amend your password and click Save Changes

Back to top

To unsubscribe from Tesco e-mails:

• Click on My Account
• Click on My Contact Preferences
• Select appropriate box and click Save Changes

Alternatively, if you have not registered with Tesco.com but have signed up online to receive e-mails, please click on the following link to unsubscribe:

Remove me from the email mailing list

Back to top

To amend your favourites

Ensure you are in logged in to our grocery site. Click on the My favourites button toolbar at the top of the screen.

Within this section you will see All my Favourites

If you have just registered, it will take 30 to 60 minutes for us to display your favourites.

How do I delete my favourites?

Click on the delete from favourites link under the image of each product you would like to delete.

Back to top

To retrieve your password:

• Click on the login/register link
• Click on the forgotten password link

Or click on the following link to go there now:

Forgotten password

Follow the on screen instructions and an email will be sent to the email address with which you registered on Tesco.com.with instructions on resetting your password.

Back to top

Click here to amend your website preferences.

Back to top

TBA